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If you need different expiry rules for different products, create separate categories.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":463},{},"How to create and configure a Foxy product category so it can be used to sell digital products.","1613d4ef-cb2f-4c02-aa60-b3f8541ad37c",[],"set-up-a-product-category-for-digital-products","help\u002Farticles\u002Fset-up-a-product-category-for-digital-products",-2270,[],2659,"084818f7-7e5f-423a-8e6a-843ad6681d45",[],{"html":475,"sections":476,"segments":482},"\u003Cp>Before you can create a digital product in Foxy, you need a product category with its delivery option set to “Downloaded by the customer”.\u003C\u002Fp>\u003Csection id=\"steps\" data-title=\"Steps\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"steps\">Steps\u003C\u002Fh2>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to \u003Cstrong>Product Categories\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Click \u003Cstrong>Add a category\u003C\u002Fstrong> or click an existing category to edit it\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Set the \u003Cstrong>Product delivery option\u003C\u002Fstrong> to \u003Cstrong>Downloaded by the customer\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">5\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Optionally configure download link expiry:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Maximum downloads\u003C\u002Fstrong> — the number of times a download link can be used before it expires\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Maximum hours\u003C\u002Fstrong> — the number of hours before a download link expires after purchase\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">6\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Save the category\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>You can use your default category for digital products, but this is not recommended unless your store sells digital products exclusively. Applying a digital delivery option to a category used by non-digital products can cause errors.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Expiry settings apply to all products in the category. If you need different expiry rules for different products, create separate categories.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[477,480],{"id":478,"title":339,"level":479},"steps","H2",{"id":481,"title":445,"level":479},"notes",[483],{"type":484,"content":485},"html","\u003Cp>Before you can create a digital product in Foxy, you need a product category with its delivery option set to “Downloaded by the customer”.\u003C\u002Fp>\u003Ch2>Steps\u003C\u002Fh2>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to the \u003Ca href=\"https:\u002F\u002Fadmin.foxy.io\" class=\"\">Foxy admin\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Go to \u003Cstrong>Product Categories\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Click \u003Cstrong>Add a category\u003C\u002Fstrong> or click an existing category to edit it\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Set the \u003Cstrong>Product delivery option\u003C\u002Fstrong> to \u003Cstrong>Downloaded by the customer\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Optionally configure download link expiry:\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Maximum downloads\u003C\u002Fstrong> — the number of times a download link can be used before it expires\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Maximum hours\u003C\u002Fstrong> — the number of hours before a download link expires after purchase\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>\u003Cp>Save the category\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>You can use your default category for digital products, but this is not recommended unless your store sells digital products exclusively. Applying a digital delivery option to a category used by non-digital products can cause errors.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Expiry settings apply to all products in the category. If you need different expiry rules for different products, create separate categories.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":487,"created_at":488,"published_at":489,"updated_at":490,"id":491,"uuid":47,"content":492,"slug":48,"full_slug":48,"sort_by_date":59,"position":670,"tag_list":671,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":672,"first_published_at":673,"release_id":59,"lang":65,"path":59,"alternates":674,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":493,"_uid":496,"title":497,"action":498,"fields":499,"method":646,"columns":647,"subtitle":661,"component":48,"button_text":667,"submit_title":668,"submit_subtitle":669},{"_uid":494,"title":487,"plugin":495,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[500,505,509,617,620,625,640],{"_uid":501,"name":502,"type":332,"label":503,"options":13,"required":33,"component":504,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":506,"name":507,"type":507,"label":508,"options":13,"required":33,"component":504,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":510,"name":511,"type":512,"label":513,"options":514,"required":33,"component":504,"conditions":515,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[516,571,581,588,596,604,610],{"_uid":517,"equals":518,"fields":519,"component":570},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[520],{"_uid":521,"body":522,"type":568,"title":13,"component":569},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":523},[524],{"type":327,"content":525},[526,528,535,537,539,540,544,546,551,559,561,566],{"text":527,"type":332},"We are ",{"text":529,"type":332,"marks":530},"Foxy.io",[531],{"type":357,"attrs":532},{"href":533,"uuid":59,"anchor":59,"custom":534,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":536,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":538},"hard_break",{"type":538},{"text":541,"type":332,"marks":542},"NOTE:",[543],{"type":371},{"text":545,"type":332}," We are ",{"text":547,"type":332,"marks":548},"not ",[549],{"type":550},"italic",{"text":552,"type":332,"marks":553},"Foxy.in",[554,558],{"type":357,"attrs":555},{"href":556,"uuid":59,"anchor":59,"custom":557,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":550},{"text":560,"type":332},". 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We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,676,704,732],{"name":677,"created_at":678,"published_at":679,"updated_at":680,"id":681,"uuid":682,"content":683,"slug":697,"full_slug":698,"sort_by_date":59,"position":699,"tag_list":700,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":701,"first_published_at":702,"release_id":59,"lang":65,"path":59,"alternates":703,"default_full_slug":59,"translated_slugs":59},"Products","2023-01-19T16:20:53.075Z","2024-06-05T04:29:14.851Z","2024-06-05T04:29:14.872Z",28236,"389d5512-29ba-4a93-9cfa-9491d1618f73",{"_uid":684,"icon":685,"name":677,"guides":686,"pinned":24,"summary":687,"category":13,"component":297,"blog_posts":688,"content_hub":24,"icon_custom":689,"case_studies":690,"faq_sections":691,"help_articles":692,"featured_guides":693,"mailbox_category":13,"featured_articles":694,"featured_blog_posts":695,"featured_case_studies":696},"3551f6e8-765a-4b8d-8587-2e2eda4d2b23","fa-tags",[],"How products work, supported product types, inventory management, and more.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"products","help\u002Fcategories\u002Fproducts",150,[],"c025c7a7-0d20-4244-938a-c8d6588e1269","2023-01-19T17:25:32.570Z",[],{"name":705,"created_at":706,"published_at":707,"updated_at":708,"id":709,"uuid":710,"content":711,"slug":725,"full_slug":726,"sort_by_date":59,"position":727,"tag_list":728,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":729,"first_published_at":730,"release_id":59,"lang":65,"path":59,"alternates":731,"default_full_slug":59,"translated_slugs":59},"Digital Products","2023-01-19T16:23:20.964Z","2026-06-16T17:39:43.089Z","2026-06-16T17:39:43.102Z",28239,"7bfe6cb8-f9f3-4b6e-a351-9b30fb75c7e7",{"_uid":712,"icon":13,"name":705,"type":713,"guides":714,"pinned":24,"summary":715,"category":682,"component":297,"blog_posts":716,"content_hub":24,"icon_custom":717,"case_studies":718,"faq_sections":719,"help_articles":720,"featured_guides":721,"mailbox_category":13,"featured_articles":722,"featured_blog_posts":723,"featured_case_studies":724},"08f60148-da85-4d2a-9fd2-449ad322f9ed","simple",[],"Sell digital files and downloadable products with Foxy.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"digital-products","help\u002Fcategories\u002Fdigital-products",130,[],"582b1188-3a18-41ba-8574-e8c7c680a631","2023-01-24T10:29:15.702Z",[],{"name":733,"created_at":734,"published_at":735,"updated_at":736,"id":737,"uuid":465,"content":738,"slug":750,"full_slug":751,"sort_by_date":59,"position":752,"tag_list":753,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":754,"first_published_at":735,"release_id":59,"lang":65,"path":59,"alternates":755,"default_full_slug":59,"translated_slugs":59},"Create Digital Products","2026-06-16T17:35:27.467Z","2026-06-16T17:39:43.596Z","2026-06-16T17:39:43.615Z",188177315746238,{"_uid":739,"icon":13,"name":733,"type":713,"pinned":24,"summary":740,"category":710,"component":297,"blog_posts":741,"icon_custom":742,"case_studies":744,"faq_sections":745,"featured_guides":746,"mailbox_category":13,"featured_articles":747,"featured_blog_posts":748,"featured_case_studies":749},"a34d945e-512e-46dc-bbb1-0efd83d1059f","How to set up and create digital products in Foxy, ready to sell.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":743},{},[],[],[],[],[],[],"create-digital-products","help\u002Fcategories\u002Fcreate-digital-products",-370,[],"039ad742-8d83-450c-807b-0a1960b5ae72",[],{},1784562226287]