[{"data":1,"prerenderedAt":729},["ShallowReactive",2],{"header:help":3,"footer:default":67,"story:navigation\u002Fsearch:help":250,"story:help\u002Fcategories":288,"story:help\u002Farticles\u002Fset-up-subscription-renewal-email-receipts":314,"no-guide:set-up-subscription-renewal-email-receipts":59,"article:\u002Fhelp\u002Farticles\u002Fset-up-subscription-renewal-email-receipts":441,"story:contact":453,"help:tree:b713b3e6-f81f-425d-a1c2-4c4600a99ae5":642,"_apollo:default":728},{"name":4,"created_at":5,"published_at":6,"updated_at":7,"id":8,"uuid":9,"content":10,"slug":57,"full_slug":58,"sort_by_date":59,"position":60,"tag_list":61,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":63,"first_published_at":64,"release_id":59,"lang":65,"path":59,"alternates":66,"default_full_slug":59,"translated_slugs":59},"Help Center Header","2024-08-09T18:06:34.939Z","2024-10-21T21:58:39.217Z","2024-10-21T21:58:39.232Z",10082752,"3e9b88f7-c163-4657-a2f2-62532d600fad",{"_uid":11,"link":12,"badge":16,"items":17,"title":13,"buttons":50,"new_tab":24,"submenu":51,"alignment":13,"component":52,"badge_link":53,"top_menu_items":56},"e5645a1a-f991-40e8-8d67-e40ebc082b5a",{"id":13,"url":13,"linktype":14,"fieldtype":15,"cached_url":13},"","story","multilink","Help Center",[18,27,34,39,44],{"_uid":19,"link":20,"title":23,"new_tab":24,"submenu":25,"component":26},"5cbe2861-1f49-4166-97da-a4dddd8105e3",{"id":21,"url":13,"linktype":14,"fieldtype":15,"cached_url":22},"4c0a2d99-ec30-4579-8ef1-6bf5564d4839","help\u002Fcategories\u002F","Articles",false,[],"header___item",{"_uid":28,"link":29,"title":32,"new_tab":33,"component":26},"1c8edeb5-b9e9-4cb8-b1c6-c1f292f7d7cd",{"id":13,"url":30,"linktype":31,"fieldtype":15,"cached_url":30},"https:\u002F\u002Fwiki.foxycart.com\u002F","url","Documentation",true,{"_uid":35,"link":36,"title":38,"new_tab":33,"component":26},"8d7df70e-f087-4da0-b616-6f0e9a5af35c",{"id":13,"url":37,"linktype":31,"fieldtype":15,"cached_url":37},"https:\u002F\u002Fapi.foxycart.com\u002F","API Documentation",{"_uid":40,"link":41,"title":43,"new_tab":33,"component":26},"f76e7944-23d5-4652-87e4-cdae79272762",{"id":13,"url":42,"linktype":31,"fieldtype":15,"cached_url":42},"https:\u002F\u002Fstatus.foxy.io\u002F","System Status",{"_uid":45,"link":46,"title":49,"new_tab":24,"component":26},"0de16771-4c84-466c-a1da-d8568113c71f",{"id":47,"url":13,"linktype":14,"fieldtype":15,"cached_url":48},"01e4e370-f9b9-45af-8fa9-f15540699b0d","contact","Contact Us",[],[],"header",{"id":54,"url":13,"linktype":14,"fieldtype":15,"cached_url":55},"4a679eb7-662d-4ea4-a976-5a2acbf0b663","help\u002F",[],"help-header","navigation\u002Fhelp-header",null,20,[],10082747,"71b81c2e-5e09-48a1-a397-a3c72fcd344a","2022-09-21T14:50:25.655Z","default",[],{"name":68,"created_at":69,"published_at":70,"updated_at":71,"id":72,"uuid":73,"content":74,"slug":243,"full_slug":244,"sort_by_date":59,"position":245,"tag_list":246,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":247,"first_published_at":248,"release_id":59,"lang":65,"path":59,"alternates":249,"default_full_slug":59,"translated_slugs":59},"Default Footer","2024-08-09T18:06:59.024Z","2025-09-04T06:24:46.223Z","2025-09-04T06:24:46.241Z",10082753,"e59e67ac-248a-482f-84a1-53d4f318186a",{"_uid":75,"about":76,"logos":77,"socials":82,"sections":108,"component":225,"cta_title":226,"bottom_links":227,"cta_subtitle":241,"cta_button_link":242,"cta_button_text":183},"830983f5-c4c4-43c8-b150-86a5e3fa6dc8","Foxy’s hosted cart & payment page allow you to sell anything, using your existing website or platform.",[78],{"id":79,"alt":13,"name":13,"focus":13,"title":13,"filename":80,"copyright":13,"fieldtype":81},14760,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002Fx\u002F3b030847ec\u002Fb-corp.svg","asset",[83,90,96,102],{"_uid":84,"icon":85,"link":86,"name":88,"component":89},"faf0a618-ea94-42ea-9182-03be18c43216","fa-facebook",{"id":13,"url":87,"linktype":31,"fieldtype":15,"cached_url":87},"https:\u002F\u002Fwww.facebook.com\u002Ffoxycart","Facebook","footer___social",{"_uid":91,"icon":92,"link":93,"name":95,"component":89},"14309c18-7e79-423e-b375-34555bac0811","fa-instagram",{"id":13,"url":94,"linktype":31,"fieldtype":15,"cached_url":94},"https:\u002F\u002Fwww.instagram.com\u002Ffoxy_io","Instagram",{"_uid":97,"icon":98,"link":99,"name":101,"component":89},"8f7fe7cf-0dd3-4596-8334-226ea466716a","fa-linkedin",{"id":13,"url":100,"linktype":31,"fieldtype":15,"cached_url":100},"https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Ffoxycart.com","LinkedIn",{"_uid":103,"icon":104,"link":105,"name":107,"component":89},"90a675b4-dd97-40b5-be09-00a87223d4c5","fa-youtube",{"id":13,"url":106,"linktype":31,"fieldtype":15,"cached_url":106},"https:\u002F\u002Fwww.youtube.com\u002Fuser\u002Ffoxycart","Youtube",[109,139,184,206],{"_uid":110,"name":111,"items":112,"component":138},"82849945-282f-488c-b18d-a8d2252f514a","Company",[113,120,126,132],{"_uid":114,"link":115,"title":118,"new_tab":24,"component":119},"1f699ab1-938b-4d9d-9825-aabcbe6f57fe",{"id":116,"url":13,"linktype":14,"fieldtype":15,"cached_url":117},"63634293-a749-4226-9439-9f38ee6dcda0","about-us","About Us","footer___menu_items",{"_uid":121,"link":122,"title":125,"new_tab":24,"component":119},"b26b00f1-a0e7-4be2-8ab3-428b8cc841f8",{"id":123,"url":13,"linktype":14,"fieldtype":15,"cached_url":124},"26cb7c55-faed-4a77-a291-1552d4111b3e","how-foxy-works","How Foxy Works",{"_uid":127,"link":128,"title":131,"new_tab":24,"component":119},"b40c68a0-1ceb-4226-9515-6176534f61fe",{"id":129,"url":13,"linktype":14,"fieldtype":15,"cached_url":130},"dc6657d7-7f4f-4c0d-b781-e971b038ee26","for-good","Foxy For Good",{"_uid":133,"link":134,"title":137,"new_tab":24,"component":119},"3ad0c134-bef9-4fff-b891-e09f16109036",{"id":135,"url":13,"linktype":14,"fieldtype":15,"cached_url":136},"23cae210-baf4-4588-9862-d09f4f52ccd2","brand-assets","Brand Assets","footer___section",{"_uid":140,"name":141,"items":142,"component":138},"a6805fa8-ac60-47f1-b8f0-f27aded0afbe","Product",[143,149,155,161,167,173,179],{"_uid":144,"link":145,"title":148,"new_tab":24,"component":119},"b39c8a4e-2383-486f-b76a-11fbb15d8134",{"id":146,"url":13,"linktype":14,"fieldtype":15,"cached_url":147},"bb04690f-fe98-4ce6-80be-05b950f2364f","features\u002F","Features",{"_uid":150,"link":151,"title":154,"new_tab":24,"component":119},"64f8a41f-c181-433d-bc0a-fc94e71ecbf6",{"id":152,"url":13,"linktype":14,"fieldtype":15,"cached_url":153},"c450c58d-761d-48c0-a9af-0b064611689b","pricing","Pricing",{"_uid":156,"link":157,"title":160,"new_tab":24,"component":119},"6e0b287f-fd8c-4146-9e0e-0ab0b5c9ce3c",{"id":158,"url":13,"linktype":14,"fieldtype":15,"cached_url":159},"fab20ad9-e76a-4947-b709-3a6fdfa88028","blog\u002Fcategories\u002Fproduct-updates","Product Updates",{"_uid":162,"link":163,"title":166,"new_tab":24,"component":119},"47e5a074-a6b5-4f1c-8c2f-89a2ae9f83eb",{"id":164,"url":13,"linktype":14,"fieldtype":15,"cached_url":165},"d2c83612-d611-47f3-a3b4-ca7fe08540b8","changelogs\u002F","Changelogs",{"_uid":168,"link":169,"title":172,"new_tab":24,"component":119},"b5c08774-542f-4ffd-b357-c94d674488b9",{"id":170,"url":13,"linktype":14,"fieldtype":15,"cached_url":171},"08876121-0df3-4ed9-aa11-902b3e41cd02","whats-next","What's Next",{"_uid":174,"link":175,"title":178,"new_tab":24,"component":119},"9c2704ed-6d9f-43e1-9e67-c8d91c083288",{"id":176,"url":13,"linktype":14,"fieldtype":15,"cached_url":177},"056a7857-b18f-4025-8f97-91a38fc19bc8","compare\u002F","Compare",{"_uid":180,"link":181,"title":183,"new_tab":24,"component":119},"5f2db35b-674b-406a-8fa7-d246633af9fe",{"id":13,"url":182,"linktype":31,"fieldtype":15,"cached_url":182},"https:\u002F\u002Fadmin.foxy.io\u002Fsign-up","Try Foxy Free",{"_uid":185,"name":186,"items":187,"component":138},"63fa1f29-4252-4640-9922-fe310e69e54a","Security",[188,194,200],{"_uid":189,"link":190,"title":193,"new_tab":24,"component":119},"1158ddb6-9eb0-466f-8eb6-7ca2ae66c8b8",{"id":191,"url":13,"linktype":14,"fieldtype":15,"cached_url":192},"1f58fb2c-8681-4742-b6e8-09999beae9f6","security-contact","Security Contact",{"_uid":195,"link":196,"title":199,"new_tab":24,"component":119},"9a79c54a-6022-4dfd-854b-766f5e4703ba",{"id":197,"url":13,"linktype":14,"fieldtype":15,"cached_url":198},"55cbfcc3-425a-4261-8037-54e919851d2d","pci","PCI Compliance",{"_uid":201,"link":202,"title":205,"new_tab":24,"component":119},"0b85f5b6-9534-4071-b323-b39d053dd4d7",{"id":203,"url":13,"linktype":14,"fieldtype":15,"cached_url":204},"c3ac0fe3-83e2-4879-afbd-d4c83e1590df","help\u002Farticles\u002Four-official-domains-public-code","Domains & Codebases",{"_uid":207,"name":208,"items":209,"component":138},"998ded67-d107-49f4-8154-ca6be51671ec","Support",[210,213,216,219,222],{"_uid":211,"link":212,"title":16,"new_tab":24,"component":119},"594ffd35-3049-4004-bb08-0db568ebd819",{"id":54,"url":13,"linktype":14,"fieldtype":15,"cached_url":55},{"_uid":214,"link":215,"title":32,"new_tab":33,"component":119},"0a1a55ab-a985-4f9d-8b42-26da714d0c1c",{"id":13,"url":30,"linktype":31,"fieldtype":15,"cached_url":30},{"_uid":217,"link":218,"title":38,"new_tab":33,"component":119},"61e0b7c8-aadf-419b-a339-b3ccabc65bf4",{"id":13,"url":37,"linktype":31,"fieldtype":15,"cached_url":37},{"_uid":220,"link":221,"title":43,"new_tab":33,"component":119},"fd67a89e-1c54-4d31-94b5-64be999062d6",{"id":13,"url":42,"linktype":31,"fieldtype":15,"cached_url":42},{"_uid":223,"link":224,"title":49,"new_tab":24,"component":119},"231a6f71-e996-4ad4-b033-d4d5542f34f0",{"id":47,"url":13,"linktype":14,"fieldtype":15,"cached_url":48},"footer","Get started with our *unlimited free trial*.",[228,235],{"_uid":229,"link":230,"text":233,"component":234},"f0b77210-2632-45a2-8436-e57cad84d01a",{"id":231,"url":13,"linktype":14,"fieldtype":15,"cached_url":232},"60ba16a2-c1f4-485f-b978-8d2eeeafbf5a","terms-of-service","Terms of Service","footer___bottom_links",{"_uid":236,"link":237,"text":240,"component":234},"4bd497b0-993f-4b4d-a5b7-8a49c7c8fec9",{"id":238,"url":13,"linktype":14,"fieldtype":15,"cached_url":239},"332302b9-1d18-4016-b9c8-9b33c72d782b","privacy-policy","Privacy Policy","No credit card required.",{"id":13,"url":182,"linktype":31,"fieldtype":15,"cached_url":182},"default-footer","navigation\u002Fdefault-footer",50,[],"11006268-07f9-41e9-96f3-c51fb723399d","2022-09-21T20:39:02.357Z",[],{"name":251,"created_at":252,"published_at":253,"updated_at":254,"id":255,"uuid":256,"content":257,"slug":279,"full_slug":282,"sort_by_date":59,"position":283,"tag_list":284,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":285,"first_published_at":286,"release_id":59,"lang":65,"path":59,"alternates":287,"default_full_slug":59,"translated_slugs":59},"Search","2024-10-21T22:08:54.973Z","2025-05-26T09:17:25.790Z","2025-05-26T09:17:25.804Z",13592003,"14cbc359-9ac1-4a7a-a8de-ad4ac8ef26d4",{"_uid":258,"name":251,"indices":259,"summary":13,"component":279,"primary_image":280},"5e4a56e8-76f1-4790-b3a7-70f1be97d042",[260,265,269,274],{"key":261,"_uid":262,"icon":13,"name":263,"component":264},"all","c12a3210-7323-4273-8217-5215e52efe84","All","index",{"key":266,"_uid":267,"icon":268,"name":23,"component":264},"help_center_article","5acff080-95e4-44d3-8dcf-1b19720af382","fa-file-alt",{"key":270,"_uid":271,"icon":272,"name":273,"component":264},"help_center_guide","b8fbc206-c083-471e-a1f0-0ebeb90a669d","fa-book","Guides",{"key":275,"_uid":276,"icon":277,"name":278,"component":264},"blog_post","23419e83-2e56-4c4c-8a05-9fd1b3c9a9bd","fa-file-image","Blog Posts","search",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":281},{},"navigation\u002Fsearch",60,[],"11e1fd31-95cd-4fc9-b736-8b8910663e6c","2024-10-21T23:17:05.904Z",[],{"name":23,"created_at":289,"published_at":290,"updated_at":291,"id":292,"uuid":21,"content":293,"slug":307,"full_slug":22,"sort_by_date":59,"position":308,"tag_list":309,"is_startpage":33,"parent_id":310,"meta_data":59,"group_id":311,"first_published_at":312,"release_id":59,"lang":65,"path":59,"alternates":313,"default_full_slug":59,"translated_slugs":59},"2022-09-19T14:42:29.685Z","2024-07-30T18:17:22.506Z","2024-07-30T18:17:22.525Z",2660,{"_uid":294,"icon":13,"name":23,"guides":295,"pinned":24,"summary":296,"category":13,"component":297,"blog_posts":298,"content_hub":24,"icon_custom":299,"case_studies":300,"faq_sections":301,"help_articles":302,"featured_guides":303,"mailbox_category":13,"featured_articles":304,"featured_blog_posts":305,"featured_case_studies":306},"d6dae89a-907a-4bf7-82de-fe2ba875ee6e",[],"Get your questions answered with our browsable knowledge base.","help_center_category",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"categories",530,[],2658,"19ebcdd2-027f-47f5-9a5b-a8992c959578","2022-09-19T16:24:39.219Z",[],{"name":315,"created_at":316,"published_at":317,"updated_at":318,"id":319,"uuid":320,"content":321,"slug":434,"full_slug":435,"sort_by_date":59,"position":436,"tag_list":437,"is_startpage":24,"parent_id":438,"meta_data":59,"group_id":439,"first_published_at":317,"release_id":59,"lang":65,"path":59,"alternates":440,"default_full_slug":59,"translated_slugs":59},"Set up subscription renewal email receipts","2026-06-10T20:18:37.326Z","2026-06-10T20:22:18.886Z","2026-06-10T20:22:18.898Z",186094048610205,"b713b3e6-f81f-425d-a1c2-4c4600a99ae5",{"_uid":322,"body":323,"name":315,"image":429,"pinned":24,"summary":431,"category":432,"component":266,"related_articles":433},"5bef2d6f-a8b2-4044-be8c-e46771c63f33",{"type":324,"content":325},"doc",[326,333,340,391,396],{"type":327,"attrs":328,"content":329},"paragraph",{"textAlign":59},[330],{"text":331,"type":332},"By default, Foxy sends an email receipt to the customer for every successful subscription renewal. You can disable this if you don’t want customers to receive an email each time their subscription renews.","text",{"type":334,"attrs":335,"content":337},"heading",{"level":336,"textAlign":59},2,[338],{"text":339,"type":332},"Toggle renewal email receipts",{"type":341,"attrs":342,"content":344},"ordered_list",{"order":343},1,[345,360,373,384],{"type":346,"content":347},"list_item",[348],{"type":327,"attrs":349,"content":350},{"textAlign":59},[351,353,358],{"text":352,"type":332},"Go to ",{"text":354,"type":332,"marks":355},"Advanced Settings",[356],{"type":357},"bold",{"text":359,"type":332}," in your Foxy admin",{"type":346,"content":361},[362],{"type":327,"attrs":363,"content":364},{"textAlign":59},[365,367,371],{"text":366,"type":332},"Scroll to the ",{"text":368,"type":332,"marks":369},"Recurring Billing Settings",[370],{"type":357},{"text":372,"type":332}," section",{"type":346,"content":374},[375],{"type":327,"attrs":376,"content":377},{"textAlign":59},[378,380],{"text":379,"type":332},"Check or uncheck ",{"text":381,"type":332,"marks":382},"Send emails for automated subscription renewals",[383],{"type":357},{"type":346,"content":385},[386],{"type":327,"attrs":387,"content":388},{"textAlign":59},[389],{"text":390,"type":332},"Save your settings",{"type":334,"attrs":392,"content":393},{"level":336,"textAlign":59},[394],{"text":395,"type":332},"Notes",{"type":397,"content":398},"bullet_list",[399,406,413],{"type":346,"content":400},[401],{"type":327,"attrs":402,"content":403},{"textAlign":59},[404],{"text":405,"type":332},"Disabling renewal receipts only affects automatic renewal emails. Email receipts for subscription modifications and cancellations will still be sent.",{"type":346,"content":407},[408],{"type":327,"attrs":409,"content":410},{"textAlign":59},[411],{"text":412,"type":332},"If your store is set to BCC a store email address on all transactions, the store will also receive a copy of renewal receipts when this setting is enabled.",{"type":346,"content":414},[415],{"type":327,"attrs":416,"content":417},{"textAlign":59},[418,420,427],{"text":419,"type":332},"To customise the content of renewal receipt emails, see ",{"text":421,"type":332,"marks":422},"Customise subscription email templates",[423],{"type":424,"attrs":425},"link",{"href":426,"uuid":59,"anchor":59,"target":59,"linktype":31},"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fcustomise-subscription-email-templates",{"text":428,"type":332},".",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":430},{},"How to configure whether Foxy sends email receipts to customers for automatic subscription renewals.","53e4521c-9b98-4cb6-b4fc-e539177fd716",[],"set-up-subscription-renewal-email-receipts","help\u002Farticles\u002Fset-up-subscription-renewal-email-receipts",-2150,[],2659,"dd925213-f75d-414d-8c42-ae3a819525b7",[],{"html":442,"sections":443,"segments":449},"\u003Cp>By default, Foxy sends an email receipt to the customer for every successful subscription renewal. You can disable this if you don’t want customers to receive an email each time their subscription renews.\u003C\u002Fp>\u003Csection id=\"toggle-renewal-email-receipts\" data-title=\"Toggle renewal email receipts\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"toggle-renewal-email-receipts\">Toggle renewal email receipts\u003C\u002Fh2>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Go to \u003Cstrong>Advanced Settings\u003C\u002Fstrong> in your Foxy admin\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Scroll to the \u003Cstrong>Recurring Billing Settings\u003C\u002Fstrong> section\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Check or uncheck \u003Cstrong>Send emails for automated subscription renewals\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Save your settings\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"notes\" data-title=\"Notes\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"notes\">Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>Disabling renewal receipts only affects automatic renewal emails. Email receipts for subscription modifications and cancellations will still be sent.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If your store is set to BCC a store email address on all transactions, the store will also receive a copy of renewal receipts when this setting is enabled.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>To customise the content of renewal receipt emails, see \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fcustomise-subscription-email-templates\" class=\"\">Customise subscription email templates\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>",[444,447],{"id":445,"title":339,"level":446},"toggle-renewal-email-receipts","H2",{"id":448,"title":395,"level":446},"notes",[450],{"type":451,"content":452},"html","\u003Cp>By default, Foxy sends an email receipt to the customer for every successful subscription renewal. You can disable this if you don’t want customers to receive an email each time their subscription renews.\u003C\u002Fp>\u003Ch2>Toggle renewal email receipts\u003C\u002Fh2>\u003Col order=\"1\">\u003Cli>\u003Cp>Go to \u003Cstrong>Advanced Settings\u003C\u002Fstrong> in your Foxy admin\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Scroll to the \u003Cstrong>Recurring Billing Settings\u003C\u002Fstrong> section\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Check or uncheck \u003Cstrong>Send emails for automated subscription renewals\u003C\u002Fstrong>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Save your settings\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Notes\u003C\u002Fh2>\u003Cul>\u003Cli>\u003Cp>Disabling renewal receipts only affects automatic renewal emails. Email receipts for subscription modifications and cancellations will still be sent.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If your store is set to BCC a store email address on all transactions, the store will also receive a copy of renewal receipts when this setting is enabled.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>To customise the content of renewal receipt emails, see \u003Ca href=\"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Farticles\u002Fcustomise-subscription-email-templates\" class=\"\">Customise subscription email templates\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>",{"name":454,"created_at":455,"published_at":456,"updated_at":457,"id":458,"uuid":47,"content":459,"slug":48,"full_slug":48,"sort_by_date":59,"position":637,"tag_list":638,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":639,"first_published_at":640,"release_id":59,"lang":65,"path":59,"alternates":641,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":460,"_uid":463,"title":464,"action":465,"fields":466,"method":613,"columns":614,"subtitle":628,"component":48,"button_text":634,"submit_title":635,"submit_subtitle":636},{"_uid":461,"title":454,"plugin":462,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[467,472,476,584,587,592,607],{"_uid":468,"name":469,"type":332,"label":470,"options":13,"required":33,"component":471,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":473,"name":474,"type":474,"label":475,"options":13,"required":33,"component":471,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":477,"name":478,"type":479,"label":480,"options":481,"required":33,"component":471,"conditions":482,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[483,538,548,555,563,571,577],{"_uid":484,"equals":485,"fields":486,"component":537},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[487],{"_uid":488,"body":489,"type":535,"title":13,"component":536},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":324,"content":490},[491],{"type":327,"content":492},[493,495,502,504,506,507,511,513,518,526,528,533],{"text":494,"type":332},"We are ",{"text":496,"type":332,"marks":497},"Foxy.io",[498],{"type":424,"attrs":499},{"href":500,"uuid":59,"anchor":59,"custom":501,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":503,"type":332},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":505},"hard_break",{"type":505},{"text":508,"type":332,"marks":509},"NOTE:",[510],{"type":357},{"text":512,"type":332}," We are ",{"text":514,"type":332,"marks":515},"not ",[516],{"type":517},"italic",{"text":519,"type":332,"marks":520},"Foxy.in",[521,525],{"type":424,"attrs":522},{"href":523,"uuid":59,"anchor":59,"custom":524,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":517},{"text":527,"type":332},". We are not in any way affiliated with ",{"text":519,"type":332,"marks":529},[530],{"type":424,"attrs":531},{"href":523,"uuid":59,"anchor":59,"custom":532,"target":59,"linktype":31},{},{"text":534,"type":332},", and cannot help in any way with your order from that website.","danger","global___alert","form___condition",{"_uid":539,"equals":540,"fields":541,"component":537},"8765c3e1-25cf-44aa-b8ea-fc6094acf9c3","Presales",[542],{"_uid":543,"name":544,"type":545,"label":13,"options":13,"required":24,"component":471,"conditions":546,"placeholder":13,"default_value":547},"cf464f8e-d643-4f6e-af29-d3abffaf7380","department_email_address","hidden",[],"hello@foxy.io",{"_uid":549,"equals":208,"fields":550,"component":537},"4007b6d8-77e5-421d-bd1e-6f336dd853fb",[551],{"_uid":552,"name":544,"type":545,"label":13,"options":13,"required":24,"component":471,"conditions":553,"placeholder":13,"default_value":554},"7b4c6aa5-a68c-45e0-9ce1-0a36af10c0c2",[],"help@foxy.io",{"_uid":556,"equals":557,"fields":558,"component":537},"1dbb8f11-613d-43cd-9e09-1b94f6e19219","Billing",[559],{"_uid":560,"name":544,"type":545,"label":13,"options":13,"required":24,"component":471,"conditions":561,"placeholder":13,"default_value":562},"a0ac0d1b-bc4f-4a6c-a682-581d450b0b73",[],"help+billing@foxy.io",{"_uid":564,"equals":565,"fields":566,"component":537},"a0a53a50-7172-4a29-ba58-181e38874e12","Partnerships",[567],{"_uid":568,"name":544,"type":545,"label":13,"options":13,"required":24,"component":471,"conditions":569,"placeholder":13,"default_value":570},"7aa011d9-f374-4aed-b5a5-929b54aaf152",[],"partners@foxy.io",{"_uid":572,"equals":485,"fields":573,"component":537},"a4cd431f-25d5-41c7-bfdc-02c908c8fb47",[574],{"_uid":575,"name":544,"type":545,"label":13,"options":13,"required":24,"component":471,"conditions":576,"placeholder":13,"default_value":547},"f5d52168-d6ae-451b-94ee-2ced1cbd28ad",[],{"_uid":578,"equals":579,"fields":580,"component":537},"25aba1ed-eb41-4bbc-aa89-f7a7167ea86e","Other",[581],{"_uid":582,"name":544,"type":545,"label":13,"options":13,"required":24,"component":471,"conditions":583,"placeholder":13,"default_value":547},"f40dfaef-c203-4b71-bf4e-e1b43cef192b",[],{"_uid":585,"component":586},"e9c53a05-f40a-4510-aaf8-bc072a235a0c","form___subject",{"_uid":588,"name":589,"type":590,"label":591,"options":13,"required":33,"component":471,"placeholder":13},"a4c4d385-fff4-4978-99fb-b68cfea623d6","message","textarea","Message",{"_uid":593,"name":594,"type":479,"label":595,"options":596,"required":33,"component":471,"conditions":597,"placeholder":13},"8a3c9f85-f438-427d-9c7a-d7b295a14b5b","existing_user","Are you an existing user?","No, Yes",[598],{"_uid":599,"equals":600,"fields":601,"component":537},"115933d6-262a-4b59-8fa8-579c5ad73de1","Yes",[602],{"_uid":603,"name":604,"type":332,"label":605,"options":13,"required":33,"component":471,"conditions":606,"placeholder":13},"44b6ff23-98f0-4e95-b7f5-c23e06415c2d","subdomain","Store Subdomain",[],{"_uid":608,"name":609,"type":479,"label":610,"options":611,"required":33,"component":471,"conditions":612,"placeholder":13},"922a5cef-3af2-4113-8855-36c7910e3ee3","user_type","What type of user are you?","Developer, Designer, Merchant",[],"POST",[615],{"_uid":616,"text":617,"title":626,"component":627},"7323b90d-a93a-4bf1-baa9-20d0b7ead61b",{"type":324,"content":618},[619],{"type":327,"content":620},[621,623,624],{"text":622,"type":332},"855.369.9227",{"type":505},{"text":625,"type":332},"9:30am-6pm Central M-F","Pre-sales, Sales, & Partnerships","contact___footer_column",{"type":324,"content":629},[630],{"type":327,"content":631},[632],{"text":633,"type":332},"Get in touch to get help from our friendly support team.","Submit","Success!","Your email has been received. We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[288,643,671,704],{"name":644,"created_at":645,"published_at":646,"updated_at":647,"id":648,"uuid":649,"content":650,"slug":664,"full_slug":665,"sort_by_date":59,"position":666,"tag_list":667,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":668,"first_published_at":669,"release_id":59,"lang":65,"path":59,"alternates":670,"default_full_slug":59,"translated_slugs":59},"Products","2023-01-19T16:20:53.075Z","2024-06-05T04:29:14.851Z","2024-06-05T04:29:14.872Z",28236,"389d5512-29ba-4a93-9cfa-9491d1618f73",{"_uid":651,"icon":652,"name":644,"guides":653,"pinned":24,"summary":654,"category":13,"component":297,"blog_posts":655,"content_hub":24,"icon_custom":656,"case_studies":657,"faq_sections":658,"help_articles":659,"featured_guides":660,"mailbox_category":13,"featured_articles":661,"featured_blog_posts":662,"featured_case_studies":663},"3551f6e8-765a-4b8d-8587-2e2eda4d2b23","fa-tags",[],"How products work, supported product types, inventory management, and more.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"products","help\u002Fcategories\u002Fproducts",150,[],"c025c7a7-0d20-4244-938a-c8d6588e1269","2023-01-19T17:25:32.570Z",[],{"name":672,"created_at":673,"published_at":674,"updated_at":675,"id":676,"uuid":677,"content":678,"slug":697,"full_slug":698,"sort_by_date":59,"position":699,"tag_list":700,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":701,"first_published_at":702,"release_id":59,"lang":65,"path":59,"alternates":703,"default_full_slug":59,"translated_slugs":59},"Subscriptions","2023-01-19T16:24:14.726Z","2026-06-10T18:52:11.987Z","2026-06-10T18:52:11.999Z",28240,"c7d66085-8f6f-4677-ae1b-d4595f6c3c3c",{"_uid":679,"icon":13,"name":672,"type":680,"guides":681,"pinned":24,"summary":682,"category":649,"component":297,"blog_posts":683,"content_hub":24,"icon_custom":684,"case_studies":685,"faq_sections":686,"help_articles":687,"featured_guides":688,"mailbox_category":13,"featured_articles":689,"featured_blog_posts":693,"featured_case_studies":696},"39561099-e75b-4cb5-a6a9-17632ca23669","simple",[],"Everything you need to set up and manage subscription and recurring billing products in your Foxy store.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[690,691,692],"54c01e5d-67e2-4732-b110-7e046e509913","b4b6742e-c901-47e3-b70e-70d0ad1a6355","7ad67a5c-bafd-49b6-b5e3-a66effe7023b",[694,695],"3591c0bd-d883-491d-b463-2fda98f08681","64edff39-9a8e-48e3-aed2-51e9f8250305",[],"subscriptions","help\u002Fcategories\u002Fsubscriptions",120,[],"095a0e9a-b656-43af-8fda-421bf90c7ab6","2023-01-24T10:29:16.303Z",[],{"name":705,"created_at":706,"published_at":707,"updated_at":708,"id":709,"uuid":432,"content":710,"slug":722,"full_slug":723,"sort_by_date":59,"position":724,"tag_list":725,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":726,"first_published_at":707,"release_id":59,"lang":65,"path":59,"alternates":727,"default_full_slug":59,"translated_slugs":59},"Subscription Emails","2026-06-10T18:09:00.260Z","2026-06-10T18:52:10.972Z","2026-06-10T18:52:10.983Z",186062193761325,{"_uid":711,"icon":13,"name":705,"type":680,"pinned":24,"summary":712,"category":677,"component":297,"blog_posts":713,"icon_custom":714,"case_studies":716,"faq_sections":717,"featured_guides":718,"mailbox_category":13,"featured_articles":719,"featured_blog_posts":720,"featured_case_studies":721},"8ff6118e-3d44-4602-b406-62f4653aa52f","How to configure and customize the emails Foxy sends for subscription renewals, failed payments, and expiring cards.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":715},{},[],[],[],[],[],[],"subscription-emails","help\u002Fcategories\u002Fsubscription-emails",-340,[],"99142216-3989-4651-a958-31a5531582b1",[],{},1784562226729]