Manage Subscriptions
Changing an existing subscription's price, frequency, end date, or product mix — updates you or the customer can make after it's already running.
Add Coupon to a Subscription in the Foxy Admin
How to apply a coupon code to an existing subscription in the Foxy admin so the discount carries forward to future payments.
Cancel a subscription
How customers cancel a subscription via the receipt email link, how admins cancel one directly, and how to require past-due balances be paid before cancellation.
Change Existing Subscription Price in the Foxy Admin
How to reprice an item on an existing subscription from the admin — the new price applies to future charges only, and discounts recalculate against it automatically.
How customers manage their subscription via email
How Foxy's default receipt email links allow customers to update their billing information, transfer their subscription, and cancel directly from their inbox.
Modify a subscription
An overview of modifying a subscription's settings and contents — update the billing frequency, next charge date, end date, or change the products included.
Modify a subscription's frequency
How to update how often an existing subscription bills — change the Frequency field and adjust the Next Date to match, then save from the subscription's edit screen.
Modify a subscription's next charge date
How to update the date a subscription will next be charged, using the Next Date field from the subscription's edit screen in the admin.
Set up the customer portal for subscriptions
How to enable and configure the Foxy customer portal to allow customers to view and manage their active subscriptions.
Understanding the sub_token
What the Foxy subscription sub_token is, where to find it, and how it is used to load, modify, and cancel subscriptions.
Update the Products in a Customer's Subscription
How to update the products in a customer's subscription as an admin or by sending the customer an update link.
Upgrade or downgrade a subscription
How to replace the products in an existing subscription using sub_modify=replace, for use cases like plan changes and auto-ship updates.