[{"data":1,"prerenderedAt":1073},["ShallowReactive",2],{"header:help":3,"footer:default":67,"story:navigation\u002Fsearch:help":250,"story:help\u002Fcategories":288,"story:help\u002Fcategories\u002Fshipping-overview":314,"help:categories:52fc5e9e-a76f-40c5-8816-7d2cd6628a7b":342,"help:guides:52fc5e9e-a76f-40c5-8816-7d2cd6628a7b":343,"help:tree:52fc5e9e-a76f-40c5-8816-7d2cd6628a7b":344,"help:articles:52fc5e9e-a76f-40c5-8816-7d2cd6628a7b":371,"story:contact":884,"_apollo:default":1072},{"name":4,"created_at":5,"published_at":6,"updated_at":7,"id":8,"uuid":9,"content":10,"slug":57,"full_slug":58,"sort_by_date":59,"position":60,"tag_list":61,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":63,"first_published_at":64,"release_id":59,"lang":65,"path":59,"alternates":66,"default_full_slug":59,"translated_slugs":59},"Help Center Header","2024-08-09T18:06:34.939Z","2024-10-21T21:58:39.217Z","2024-10-21T21:58:39.232Z",10082752,"3e9b88f7-c163-4657-a2f2-62532d600fad",{"_uid":11,"link":12,"badge":16,"items":17,"title":13,"buttons":50,"new_tab":24,"submenu":51,"alignment":13,"component":52,"badge_link":53,"top_menu_items":56},"e5645a1a-f991-40e8-8d67-e40ebc082b5a",{"id":13,"url":13,"linktype":14,"fieldtype":15,"cached_url":13},"","story","multilink","Help Center",[18,27,34,39,44],{"_uid":19,"link":20,"title":23,"new_tab":24,"submenu":25,"component":26},"5cbe2861-1f49-4166-97da-a4dddd8105e3",{"id":21,"url":13,"linktype":14,"fieldtype":15,"cached_url":22},"4c0a2d99-ec30-4579-8ef1-6bf5564d4839","help\u002Fcategories\u002F","Articles",false,[],"header___item",{"_uid":28,"link":29,"title":32,"new_tab":33,"component":26},"1c8edeb5-b9e9-4cb8-b1c6-c1f292f7d7cd",{"id":13,"url":30,"linktype":31,"fieldtype":15,"cached_url":30},"https:\u002F\u002Fwiki.foxycart.com\u002F","url","Documentation",true,{"_uid":35,"link":36,"title":38,"new_tab":33,"component":26},"8d7df70e-f087-4da0-b616-6f0e9a5af35c",{"id":13,"url":37,"linktype":31,"fieldtype":15,"cached_url":37},"https:\u002F\u002Fapi.foxycart.com\u002F","API Documentation",{"_uid":40,"link":41,"title":43,"new_tab":33,"component":26},"f76e7944-23d5-4652-87e4-cdae79272762",{"id":13,"url":42,"linktype":31,"fieldtype":15,"cached_url":42},"https:\u002F\u002Fstatus.foxy.io\u002F","System Status",{"_uid":45,"link":46,"title":49,"new_tab":24,"component":26},"0de16771-4c84-466c-a1da-d8568113c71f",{"id":47,"url":13,"linktype":14,"fieldtype":15,"cached_url":48},"01e4e370-f9b9-45af-8fa9-f15540699b0d","contact","Contact Us",[],[],"header",{"id":54,"url":13,"linktype":14,"fieldtype":15,"cached_url":55},"4a679eb7-662d-4ea4-a976-5a2acbf0b663","help\u002F",[],"help-header","navigation\u002Fhelp-header",null,20,[],10082747,"71b81c2e-5e09-48a1-a397-a3c72fcd344a","2022-09-21T14:50:25.655Z","default",[],{"name":68,"created_at":69,"published_at":70,"updated_at":71,"id":72,"uuid":73,"content":74,"slug":243,"full_slug":244,"sort_by_date":59,"position":245,"tag_list":246,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":247,"first_published_at":248,"release_id":59,"lang":65,"path":59,"alternates":249,"default_full_slug":59,"translated_slugs":59},"Default Footer","2024-08-09T18:06:59.024Z","2025-09-04T06:24:46.223Z","2025-09-04T06:24:46.241Z",10082753,"e59e67ac-248a-482f-84a1-53d4f318186a",{"_uid":75,"about":76,"logos":77,"socials":82,"sections":108,"component":225,"cta_title":226,"bottom_links":227,"cta_subtitle":241,"cta_button_link":242,"cta_button_text":183},"830983f5-c4c4-43c8-b150-86a5e3fa6dc8","Foxy’s hosted cart & payment page allow you to sell anything, using your existing website or platform.",[78],{"id":79,"alt":13,"name":13,"focus":13,"title":13,"filename":80,"copyright":13,"fieldtype":81},14760,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002Fx\u002F3b030847ec\u002Fb-corp.svg","asset",[83,90,96,102],{"_uid":84,"icon":85,"link":86,"name":88,"component":89},"faf0a618-ea94-42ea-9182-03be18c43216","fa-facebook",{"id":13,"url":87,"linktype":31,"fieldtype":15,"cached_url":87},"https:\u002F\u002Fwww.facebook.com\u002Ffoxycart","Facebook","footer___social",{"_uid":91,"icon":92,"link":93,"name":95,"component":89},"14309c18-7e79-423e-b375-34555bac0811","fa-instagram",{"id":13,"url":94,"linktype":31,"fieldtype":15,"cached_url":94},"https:\u002F\u002Fwww.instagram.com\u002Ffoxy_io","Instagram",{"_uid":97,"icon":98,"link":99,"name":101,"component":89},"8f7fe7cf-0dd3-4596-8334-226ea466716a","fa-linkedin",{"id":13,"url":100,"linktype":31,"fieldtype":15,"cached_url":100},"https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Ffoxycart.com","LinkedIn",{"_uid":103,"icon":104,"link":105,"name":107,"component":89},"90a675b4-dd97-40b5-be09-00a87223d4c5","fa-youtube",{"id":13,"url":106,"linktype":31,"fieldtype":15,"cached_url":106},"https:\u002F\u002Fwww.youtube.com\u002Fuser\u002Ffoxycart","Youtube",[109,139,184,206],{"_uid":110,"name":111,"items":112,"component":138},"82849945-282f-488c-b18d-a8d2252f514a","Company",[113,120,126,132],{"_uid":114,"link":115,"title":118,"new_tab":24,"component":119},"1f699ab1-938b-4d9d-9825-aabcbe6f57fe",{"id":116,"url":13,"linktype":14,"fieldtype":15,"cached_url":117},"63634293-a749-4226-9439-9f38ee6dcda0","about-us","About Us","footer___menu_items",{"_uid":121,"link":122,"title":125,"new_tab":24,"component":119},"b26b00f1-a0e7-4be2-8ab3-428b8cc841f8",{"id":123,"url":13,"linktype":14,"fieldtype":15,"cached_url":124},"26cb7c55-faed-4a77-a291-1552d4111b3e","how-foxy-works","How Foxy Works",{"_uid":127,"link":128,"title":131,"new_tab":24,"component":119},"b40c68a0-1ceb-4226-9515-6176534f61fe",{"id":129,"url":13,"linktype":14,"fieldtype":15,"cached_url":130},"dc6657d7-7f4f-4c0d-b781-e971b038ee26","for-good","Foxy For Good",{"_uid":133,"link":134,"title":137,"new_tab":24,"component":119},"3ad0c134-bef9-4fff-b891-e09f16109036",{"id":135,"url":13,"linktype":14,"fieldtype":15,"cached_url":136},"23cae210-baf4-4588-9862-d09f4f52ccd2","brand-assets","Brand Assets","footer___section",{"_uid":140,"name":141,"items":142,"component":138},"a6805fa8-ac60-47f1-b8f0-f27aded0afbe","Product",[143,149,155,161,167,173,179],{"_uid":144,"link":145,"title":148,"new_tab":24,"component":119},"b39c8a4e-2383-486f-b76a-11fbb15d8134",{"id":146,"url":13,"linktype":14,"fieldtype":15,"cached_url":147},"bb04690f-fe98-4ce6-80be-05b950f2364f","features\u002F","Features",{"_uid":150,"link":151,"title":154,"new_tab":24,"component":119},"64f8a41f-c181-433d-bc0a-fc94e71ecbf6",{"id":152,"url":13,"linktype":14,"fieldtype":15,"cached_url":153},"c450c58d-761d-48c0-a9af-0b064611689b","pricing","Pricing",{"_uid":156,"link":157,"title":160,"new_tab":24,"component":119},"6e0b287f-fd8c-4146-9e0e-0ab0b5c9ce3c",{"id":158,"url":13,"linktype":14,"fieldtype":15,"cached_url":159},"fab20ad9-e76a-4947-b709-3a6fdfa88028","blog\u002Fcategories\u002Fproduct-updates","Product Updates",{"_uid":162,"link":163,"title":166,"new_tab":24,"component":119},"47e5a074-a6b5-4f1c-8c2f-89a2ae9f83eb",{"id":164,"url":13,"linktype":14,"fieldtype":15,"cached_url":165},"d2c83612-d611-47f3-a3b4-ca7fe08540b8","changelogs\u002F","Changelogs",{"_uid":168,"link":169,"title":172,"new_tab":24,"component":119},"b5c08774-542f-4ffd-b357-c94d674488b9",{"id":170,"url":13,"linktype":14,"fieldtype":15,"cached_url":171},"08876121-0df3-4ed9-aa11-902b3e41cd02","whats-next","What's Next",{"_uid":174,"link":175,"title":178,"new_tab":24,"component":119},"9c2704ed-6d9f-43e1-9e67-c8d91c083288",{"id":176,"url":13,"linktype":14,"fieldtype":15,"cached_url":177},"056a7857-b18f-4025-8f97-91a38fc19bc8","compare\u002F","Compare",{"_uid":180,"link":181,"title":183,"new_tab":24,"component":119},"5f2db35b-674b-406a-8fa7-d246633af9fe",{"id":13,"url":182,"linktype":31,"fieldtype":15,"cached_url":182},"https:\u002F\u002Fadmin.foxy.io\u002Fsign-up","Try Foxy Free",{"_uid":185,"name":186,"items":187,"component":138},"63fa1f29-4252-4640-9922-fe310e69e54a","Security",[188,194,200],{"_uid":189,"link":190,"title":193,"new_tab":24,"component":119},"1158ddb6-9eb0-466f-8eb6-7ca2ae66c8b8",{"id":191,"url":13,"linktype":14,"fieldtype":15,"cached_url":192},"1f58fb2c-8681-4742-b6e8-09999beae9f6","security-contact","Security Contact",{"_uid":195,"link":196,"title":199,"new_tab":24,"component":119},"9a79c54a-6022-4dfd-854b-766f5e4703ba",{"id":197,"url":13,"linktype":14,"fieldtype":15,"cached_url":198},"55cbfcc3-425a-4261-8037-54e919851d2d","pci","PCI Compliance",{"_uid":201,"link":202,"title":205,"new_tab":24,"component":119},"0b85f5b6-9534-4071-b323-b39d053dd4d7",{"id":203,"url":13,"linktype":14,"fieldtype":15,"cached_url":204},"c3ac0fe3-83e2-4879-afbd-d4c83e1590df","help\u002Farticles\u002Four-official-domains-public-code","Domains & Codebases",{"_uid":207,"name":208,"items":209,"component":138},"998ded67-d107-49f4-8154-ca6be51671ec","Support",[210,213,216,219,222],{"_uid":211,"link":212,"title":16,"new_tab":24,"component":119},"594ffd35-3049-4004-bb08-0db568ebd819",{"id":54,"url":13,"linktype":14,"fieldtype":15,"cached_url":55},{"_uid":214,"link":215,"title":32,"new_tab":33,"component":119},"0a1a55ab-a985-4f9d-8b42-26da714d0c1c",{"id":13,"url":30,"linktype":31,"fieldtype":15,"cached_url":30},{"_uid":217,"link":218,"title":38,"new_tab":33,"component":119},"61e0b7c8-aadf-419b-a339-b3ccabc65bf4",{"id":13,"url":37,"linktype":31,"fieldtype":15,"cached_url":37},{"_uid":220,"link":221,"title":43,"new_tab":33,"component":119},"fd67a89e-1c54-4d31-94b5-64be999062d6",{"id":13,"url":42,"linktype":31,"fieldtype":15,"cached_url":42},{"_uid":223,"link":224,"title":49,"new_tab":24,"component":119},"231a6f71-e996-4ad4-b033-d4d5542f34f0",{"id":47,"url":13,"linktype":14,"fieldtype":15,"cached_url":48},"footer","Get started with our *unlimited free trial*.",[228,235],{"_uid":229,"link":230,"text":233,"component":234},"f0b77210-2632-45a2-8436-e57cad84d01a",{"id":231,"url":13,"linktype":14,"fieldtype":15,"cached_url":232},"60ba16a2-c1f4-485f-b978-8d2eeeafbf5a","terms-of-service","Terms of Service","footer___bottom_links",{"_uid":236,"link":237,"text":240,"component":234},"4bd497b0-993f-4b4d-a5b7-8a49c7c8fec9",{"id":238,"url":13,"linktype":14,"fieldtype":15,"cached_url":239},"332302b9-1d18-4016-b9c8-9b33c72d782b","privacy-policy","Privacy Policy","No credit card required.",{"id":13,"url":182,"linktype":31,"fieldtype":15,"cached_url":182},"default-footer","navigation\u002Fdefault-footer",50,[],"11006268-07f9-41e9-96f3-c51fb723399d","2022-09-21T20:39:02.357Z",[],{"name":251,"created_at":252,"published_at":253,"updated_at":254,"id":255,"uuid":256,"content":257,"slug":279,"full_slug":282,"sort_by_date":59,"position":283,"tag_list":284,"is_startpage":24,"parent_id":62,"meta_data":59,"group_id":285,"first_published_at":286,"release_id":59,"lang":65,"path":59,"alternates":287,"default_full_slug":59,"translated_slugs":59},"Search","2024-10-21T22:08:54.973Z","2025-05-26T09:17:25.790Z","2025-05-26T09:17:25.804Z",13592003,"14cbc359-9ac1-4a7a-a8de-ad4ac8ef26d4",{"_uid":258,"name":251,"indices":259,"summary":13,"component":279,"primary_image":280},"5e4a56e8-76f1-4790-b3a7-70f1be97d042",[260,265,269,274],{"key":261,"_uid":262,"icon":13,"name":263,"component":264},"all","c12a3210-7323-4273-8217-5215e52efe84","All","index",{"key":266,"_uid":267,"icon":268,"name":23,"component":264},"help_center_article","5acff080-95e4-44d3-8dcf-1b19720af382","fa-file-alt",{"key":270,"_uid":271,"icon":272,"name":273,"component":264},"help_center_guide","b8fbc206-c083-471e-a1f0-0ebeb90a669d","fa-book","Guides",{"key":275,"_uid":276,"icon":277,"name":278,"component":264},"blog_post","23419e83-2e56-4c4c-8a05-9fd1b3c9a9bd","fa-file-image","Blog Posts","search",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":281},{},"navigation\u002Fsearch",60,[],"11e1fd31-95cd-4fc9-b736-8b8910663e6c","2024-10-21T23:17:05.904Z",[],{"name":23,"created_at":289,"published_at":290,"updated_at":291,"id":292,"uuid":21,"content":293,"slug":307,"full_slug":22,"sort_by_date":59,"position":308,"tag_list":309,"is_startpage":33,"parent_id":310,"meta_data":59,"group_id":311,"first_published_at":312,"release_id":59,"lang":65,"path":59,"alternates":313,"default_full_slug":59,"translated_slugs":59},"2022-09-19T14:42:29.685Z","2024-07-30T18:17:22.506Z","2024-07-30T18:17:22.525Z",2660,{"_uid":294,"icon":13,"name":23,"guides":295,"pinned":24,"summary":296,"category":13,"component":297,"blog_posts":298,"content_hub":24,"icon_custom":299,"case_studies":300,"faq_sections":301,"help_articles":302,"featured_guides":303,"mailbox_category":13,"featured_articles":304,"featured_blog_posts":305,"featured_case_studies":306},"d6dae89a-907a-4bf7-82de-fe2ba875ee6e",[],"Get your questions answered with our browsable knowledge base.","help_center_category",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"categories",530,[],2658,"19ebcdd2-027f-47f5-9a5b-a8992c959578","2022-09-19T16:24:39.219Z",[],{"name":315,"created_at":316,"published_at":317,"updated_at":318,"id":319,"uuid":320,"content":321,"slug":335,"full_slug":336,"sort_by_date":59,"position":337,"tag_list":338,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":339,"first_published_at":340,"release_id":59,"lang":65,"path":59,"alternates":341,"default_full_slug":59,"translated_slugs":59},"Shipping Overview","2026-05-20T18:31:21.587Z","2026-07-06T21:13:23.353Z","2026-07-06T21:13:23.366Z",178635905426373,"52fc5e9e-a76f-40c5-8816-7d2cd6628a7b",{"_uid":322,"icon":13,"name":315,"type":323,"pinned":33,"summary":324,"category":325,"component":297,"blog_posts":326,"icon_custom":327,"case_studies":329,"faq_sections":330,"featured_guides":331,"mailbox_category":13,"featured_articles":332,"featured_blog_posts":333,"featured_case_studies":334},"22de20a1-223c-40fe-a185-58b70c0bbb42","simple","How shipping works in Foxy and the options available for your store.","d92c1375-75ba-48e1-bb02-a3ae35187e0b",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":328},{},[],[],[],[],[],[],"shipping-overview","help\u002Fcategories\u002Fshipping-overview",-240,[],"9a7d7930-eb6d-4b91-825f-8c9eb8e85a9a","2026-05-28T20:17:54.665Z",[],[],[],[288,345],{"name":346,"created_at":347,"published_at":348,"updated_at":349,"id":350,"uuid":325,"content":351,"slug":365,"full_slug":366,"sort_by_date":59,"position":367,"tag_list":368,"is_startpage":24,"parent_id":310,"meta_data":59,"group_id":369,"first_published_at":348,"release_id":59,"lang":65,"path":59,"alternates":370,"default_full_slug":59,"translated_slugs":59},"Shipping","2023-01-19T16:28:43.170Z","2023-01-19T17:25:33.503Z","2026-05-19T18:05:41.768Z",28245,{"_uid":352,"icon":353,"name":346,"guides":354,"summary":355,"category":13,"component":297,"blog_posts":356,"content_hub":24,"icon_custom":357,"case_studies":358,"faq_sections":359,"help_articles":360,"featured_guides":361,"mailbox_category":13,"featured_articles":362,"featured_blog_posts":363,"featured_case_studies":364},"ea45a64b-f203-4c73-8645-325761de650e","fa-truck",[],"How to configure shipping rules for your store.",[],{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],[],[],[],[],[],[],"shipping","help\u002Fcategories\u002Fshipping",90,[],"2e7778d1-fab7-4b53-ae55-f3382610fa56",[],[372,555,666,842],{"name":373,"created_at":374,"published_at":375,"updated_at":376,"id":377,"uuid":378,"content":379,"slug":547,"full_slug":548,"sort_by_date":59,"position":549,"tag_list":550,"is_startpage":24,"parent_id":551,"meta_data":59,"group_id":552,"first_published_at":553,"release_id":59,"lang":65,"path":59,"alternates":554,"default_full_slug":59,"translated_slugs":59},"How does Shipping Work?","2026-05-27T19:09:03.903Z","2026-07-09T16:00:10.830Z","2026-07-09T16:00:10.844Z",181122432663877,"16cb7908-cbc7-4901-af7a-16bcfae70597",{"_uid":380,"body":381,"name":373,"image":536,"pinned":24,"summary":538,"category":320,"component":266,"related_articles":539},"f4ee2a83-fc23-45ca-bd4d-28c05a48e7ee",{"type":382,"content":383},"doc",[384,395,401,417,422,503,508,531],{"type":385,"attrs":386,"content":388},"heading",{"level":387,"textAlign":59},2,[389],{"text":390,"type":391,"marks":392},"Overview","text",[393],{"type":394},"bold",{"type":396,"attrs":397,"content":398},"paragraph",{"textAlign":59},[399],{"text":400,"type":391},"Foxy provides several approaches to shipping, from integrated carrier rates to fully custom logic. You can mix and match these across your store's product categories, and Foxy will combine all applicable shipping costs when presenting options to your customers.",{"type":396,"attrs":402,"content":403},{"textAlign":59},[404,406,415],{"text":405,"type":391},"Shipping configuration happens in two places. At the store level, you define what's available (carriers, custom endpoints, free shipping options). At the category level, you choose which approach applies to each group of products and set options like flat rates and handling fees. See ",{"text":407,"type":391,"marks":408},"Shipping and Categories",[409],{"type":410,"attrs":411},"link",{"href":412,"uuid":413,"anchor":59,"target":414,"linktype":14},"\u002Fshipping-and-categories","13cfd93c-4733-4510-adbf-857d07f4ac31","_self",{"text":416,"type":391}," for a full explanation of how these two levels work together.",{"type":396,"attrs":418,"content":419},{"textAlign":59},[420],{"text":421,"type":391},"The available shipping methods are:",{"type":423,"content":424},"bullet_list",[425,437,448,459,470,481,492],{"type":426,"content":427},"list_item",[428],{"type":396,"attrs":429,"content":430},{"textAlign":59},[431,435],{"text":432,"type":391,"marks":433},"Live rates",[434],{"type":394},{"text":436,"type":391}," from USPS, UPS, and FedEx, configured store wide and enabled per category.",{"type":426,"content":438},[439],{"type":396,"attrs":440,"content":441},{"textAlign":59},[442,446],{"text":443,"type":391,"marks":444},"Custom Options for free shipping and customer pickup",[445],{"type":394},{"text":447,"type":391}," options for customers in your store's country enabled store wide.",{"type":426,"content":449},[450],{"type":396,"attrs":451,"content":452},{"textAlign":59},[453,457],{"text":454,"type":391,"marks":455},"Flat rates",[456],{"type":394},{"text":458,"type":391}," configured per category, applied once regardless of product quantity.",{"type":426,"content":460},[461],{"type":396,"attrs":462,"content":463},{"textAlign":59},[464,468],{"text":465,"type":391,"marks":466},"Handling fees",[467],{"type":394},{"text":469,"type":391}," per category, with multiple calculation methods (per shipment, per product, percentage based, or whichever is greater).",{"type":426,"content":471},[472],{"type":396,"attrs":473,"content":474},{"textAlign":59},[475,479],{"text":476,"type":391,"marks":477},"No shipping",[478],{"type":394},{"text":480,"type":391}," configured per category, for intangible, downloadable, or non shippable products.",{"type":426,"content":482},[483],{"type":396,"attrs":484,"content":485},{"textAlign":59},[486,490],{"text":487,"type":391,"marks":488},"Custom shipping endpoint",[489],{"type":394},{"text":491,"type":391}," to replace or augment built in rates with your own server side logic.",{"type":426,"content":493},[494],{"type":396,"attrs":495,"content":496},{"textAlign":59},[497,501],{"text":498,"type":391,"marks":499},"Custom shipping code",[500],{"type":394},{"text":502,"type":391}," to add, modify, or remove rates directly in the Foxy admin using JavaScript.",{"type":396,"attrs":504,"content":505},{"textAlign":59},[506],{"text":507,"type":391},"Because a single cart can contain products from multiple categories (each with its own shipping configuration), all applicable rates, flat fees, and handling fees are combined into the final options shown at checkout.",{"type":396,"attrs":509,"content":510},{"textAlign":59},[511,513,520,522,529],{"text":512,"type":391},"For stores that need fully custom or conditional shipping logic (tiered rates, coupon based free shipping, country restrictions, third party rate APIs), see the ",{"text":514,"type":391,"marks":515},"Custom Shipping Code",[516],{"type":410,"attrs":517},{"href":518,"uuid":519,"anchor":59,"target":414,"linktype":14},"\u002Fhelp\u002Fcategories\u002Fcustom-shipping-code","621d64cc-1acf-415b-9dd9-0492d1a683bf",{"text":521,"type":391}," and ",{"text":523,"type":391,"marks":524},"Custom Shipping Endpoint",[525],{"type":410,"attrs":526},{"href":527,"uuid":528,"anchor":59,"target":414,"linktype":14},"\u002Fhelp\u002Fcategories\u002Fcustom-shipping-endpoint","9bcb6be6-be79-4c34-9523-6422d3e507d1",{"text":530,"type":391}," sections.",{"type":396,"attrs":532,"content":533},{"textAlign":59},[534],{"text":535,"type":391},"If your store integrates with a fulfillment service, see our integrations section for existing solutions like Order Desk.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":537},{},"How to setup and manage shipping inside the Foxy admin.",[540,541,542,543,544,545,546],"b7d2c21b-aa39-4e1f-aea1-4a57bb102f35","abaae8c9-6a8e-422a-b751-168b2a26ebf7","1e8215ab-14b6-4e18-a316-77b336978e75","43bff4e4-e097-42ab-ac9c-c943ea14c7a1","cec1151a-658b-481b-a38e-734203e38360","e89acdb0-1835-45cf-9b19-fb18fb87aa4f","81e3dc1e-5e62-42aa-adf4-7191259b3bb3","how-does-shipping-work","help\u002Farticles\u002Fhow-does-shipping-work",-1800,[],2659,"6d155029-a208-4d4e-9fde-318f1c437276","2026-05-28T21:09:24.896Z",[],{"name":556,"created_at":557,"published_at":558,"updated_at":559,"id":560,"uuid":561,"content":562,"slug":659,"full_slug":660,"sort_by_date":59,"position":661,"tag_list":662,"is_startpage":24,"parent_id":551,"meta_data":59,"group_id":663,"first_published_at":664,"release_id":59,"lang":65,"path":59,"alternates":665,"default_full_slug":59,"translated_slugs":59},"Limit shipping to specific locations","2023-01-24T11:53:23.989Z","2026-06-24T21:29:02.065Z","2026-06-24T21:29:02.075Z",30567,"bb2f5546-ab36-4dd4-9d8f-a9ff592b31cb",{"_uid":563,"body":564,"name":556,"image":657,"pinned":24,"summary":13,"category":320,"component":266,"related_articles":658},"81c74dc1-801f-4625-9711-0435d700a53d",{"type":382,"content":565},[566,571],{"type":396,"attrs":567,"content":568},{"textAlign":59},[569],{"text":570,"type":391},"The client can limit shipping to certain locations only by restricting the countries available in the store's settings. The country\u002Fregion option lists in the address entry on the cart\u002Fcheckout will be restricted according to these settings. Here's how:",{"type":572,"attrs":573,"content":576},"ordered_list",{"order":574},{"order":575},1,[577,591,598,617,630,637,650],{"type":426,"content":578},[579],{"type":396,"attrs":580,"content":581},{"textAlign":59},[582,584,589],{"text":583,"type":391},"Go to the blocklist\u002Fallowlist feature under ",{"text":585,"type":391,"marks":586},"Customize allowlist\u002Fblocklist filtering of countries and regions",[587],{"type":588},"italic",{"text":590,"type":391}," in the Foxy admin. ",{"type":426,"content":592},[593],{"type":396,"attrs":594,"content":595},{"textAlign":59},[596],{"text":597,"type":391},"It will be under Settings -> Checkout -> Countries and regions filtering",{"type":426,"content":599},[600],{"type":396,"attrs":601,"content":602},{"textAlign":59},[603,605,609,611,615],{"text":604,"type":391},"Under ",{"text":606,"type":391,"marks":607},"filter usage",[608],{"type":588},{"text":610,"type":391},", select the desired configuration for filtering. You'll want to select ",{"text":612,"type":391,"marks":613},"shipping locations only",[614],{"type":588},{"text":616,"type":391},". Note that you can also restrict the billing country or a combination of both billing and shipping.",{"type":426,"content":618},[619],{"type":396,"attrs":620,"content":621},{"textAlign":59},[622,624,628],{"text":623,"type":391},"Once you select that, the filter type will appear. You can opt to either block or allow. Which you pick will depending upon how many locations you're blocking\u002Fallowing. For example, if you're wanting to block every country except Australia, it'll be easiest to select ",{"text":625,"type":391,"marks":626},"Allowlist (only include the selected countries)",[627],{"type":588},{"text":629,"type":391},".",{"type":426,"content":631},[632],{"type":396,"attrs":633,"content":634},{"textAlign":59},[635],{"text":636,"type":391},"From there, scroll down until you see the allowed country and click the checkbox there. If applicable, you can further restrict by region.",{"type":426,"content":638},[639],{"type":396,"attrs":640,"content":641},{"textAlign":59},[642,644,648],{"text":643,"type":391},"Scroll down and click ",{"text":645,"type":391,"marks":646},"Update",[647],{"type":588},{"text":649,"type":391}," to save.",{"type":426,"content":651},[652],{"type":396,"attrs":653,"content":654},{"textAlign":59},[655],{"text":656,"type":391},"Take a look at the checkout to ensure that it works as expected.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"filename":13,"copyright":59,"fieldtype":81},[],"limit-shipping-to-specific-locations","help\u002Farticles\u002Flimit-shipping-to-specific-locations",-620,[],"2e8a1104-55f3-4f5d-aaf7-fa4da518a6b2","2023-01-24T11:54:08.748Z",[],{"name":407,"created_at":667,"published_at":668,"updated_at":669,"id":670,"uuid":540,"content":671,"slug":835,"full_slug":836,"sort_by_date":59,"position":837,"tag_list":838,"is_startpage":24,"parent_id":551,"meta_data":59,"group_id":839,"first_published_at":840,"release_id":59,"lang":65,"path":59,"alternates":841,"default_full_slug":59,"translated_slugs":59},"2026-05-27T19:09:21.437Z","2026-05-29T19:52:49.076Z","2026-05-29T19:52:49.087Z",181122504487238,{"_uid":672,"body":673,"name":407,"image":831,"pinned":24,"summary":833,"category":320,"component":266,"related_articles":834},"d78e85c6-046e-4668-9873-aa58fa47af03",{"type":382,"content":674},[675,679,684,708,713,720,725,781,788,793,798,821,826],{"type":385,"attrs":676,"content":677},{"level":387,"textAlign":59},[678],{"text":390,"type":391},{"type":396,"attrs":680,"content":681},{"textAlign":59},[682],{"text":683,"type":391},"Shipping in Foxy is configured in two places that work together:",{"type":423,"content":685},[686,697],{"type":426,"content":687},[688],{"type":396,"attrs":689,"content":690},{"textAlign":59},[691,695],{"text":692,"type":391,"marks":693},"Store level",[694],{"type":394},{"text":696,"type":391}," (the Shipping settings page in your admin) is where you define what shipping options are available to your store. This is where you enable carriers like USPS, UPS, and FedEx, configure package defaults, set up a custom shipping endpoint, and enable options like free shipping or customer pickup.",{"type":426,"content":698},[699],{"type":396,"attrs":700,"content":701},{"textAlign":59},[702,706],{"text":703,"type":391,"marks":704},"Category level",[705],{"type":394},{"text":707,"type":391}," (each category's settings) is where you choose which shipping approach applies to products in that category and configure category specific options like flat rates and handling fees.",{"type":396,"attrs":709,"content":710},{"textAlign":59},[711],{"text":712,"type":391},"These two levels are connected. For example, setting a category's delivery type to \"live rates\" only works if you've enabled at least one carrier in your store level shipping settings. The store level defines what's available; the category level applies it to your products.",{"type":385,"attrs":714,"content":715},{"level":387,"textAlign":59},[716],{"text":717,"type":391,"marks":718},"Delivery options per category",[719],{"type":394},{"type":396,"attrs":721,"content":722},{"textAlign":59},[723],{"text":724,"type":391},"Each category's delivery type determines how its shipping is calculated. The available options are:",{"type":423,"content":726},[727,738,749,759,770],{"type":426,"content":728},[729],{"type":396,"attrs":730,"content":731},{"textAlign":59},[732,736],{"text":733,"type":391,"marks":734},"Shipped using live rates",[735],{"type":394},{"text":737,"type":391}," — uses your store's configured carriers (USPS, UPS, FedEx, and your Custom Shipping Code or Endpoint rates)",{"type":426,"content":739},[740],{"type":396,"attrs":741,"content":742},{"textAlign":59},[743,747],{"text":744,"type":391,"marks":745},"Shipped using a flat rate",[746],{"type":394},{"text":748,"type":391}," — a fixed amount applied once for that category",{"type":426,"content":750},[751],{"type":396,"attrs":752,"content":753},{"textAlign":59},[754,757],{"text":476,"type":391,"marks":755},[756],{"type":394},{"text":758,"type":391}," — no shipping cost is added.",{"type":426,"content":760},[761],{"type":396,"attrs":762,"content":763},{"textAlign":59},[764,768],{"text":765,"type":391,"marks":766},"Picked up by the customer ",[767],{"type":394},{"text":769,"type":391},"— no shipping cost is added. ",{"type":426,"content":771},[772],{"type":396,"attrs":773,"content":774},{"textAlign":59},[775,779],{"text":776,"type":391,"marks":777},"Downloaded by the customer ",[778],{"type":394},{"text":780,"type":391},"— no shipping cost is added this is downloadable products hosted in Foxy.",{"type":385,"attrs":782,"content":783},{"level":387,"textAlign":59},[784],{"text":785,"type":391,"marks":786},"How rates combine",[787],{"type":394},{"type":396,"attrs":789,"content":790},{"textAlign":59},[791],{"text":792,"type":391},"A single cart can contain products from multiple categories, each with its own shipping configuration. When this happens, Foxy combines all applicable shipping costs into the options presented at checkout.",{"type":396,"attrs":794,"content":795},{"textAlign":59},[796],{"text":797,"type":391},"Consider a store with four product categories:",{"type":423,"content":799},[800,807,814],{"type":426,"content":801},[802],{"type":396,"attrs":803,"content":804},{"textAlign":59},[805],{"text":806,"type":391},"Two categories set to use live shipping rates",{"type":426,"content":808},[809],{"type":396,"attrs":810,"content":811},{"textAlign":59},[812],{"text":813,"type":391},"One category set to flat rate shipping",{"type":426,"content":815},[816],{"type":396,"attrs":817,"content":818},{"textAlign":59},[819],{"text":820,"type":391},"One category set to no shipping",{"type":396,"attrs":822,"content":823},{"textAlign":59},[824],{"text":825,"type":391},"If a customer has products from all four categories in their cart, the checkout will present all of the returned live rates, each combined with the flat rate fee from the third category. The \"no shipping\" category contributes nothing to the total.",{"type":396,"attrs":827,"content":828},{"textAlign":59},[829],{"text":830,"type":391},"This combining behavior applies across all shipping types. Flat rates, handling fees, and live carrier rates are all added together. Regardless of how many categories are in the cart or what shipping types they use, everything gets combined into a single set of options at checkout.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":832},{},"How store level shipping settings and category level configuration work together.",[378,541,545,543],"shipping-and-categories","help\u002Farticles\u002Fshipping-and-categories",-1810,[],"0e595dd2-50c3-46e8-9c29-61006d4a6160","2026-05-28T21:09:24.712Z",[],{"name":843,"created_at":844,"published_at":845,"updated_at":846,"id":847,"uuid":848,"content":849,"slug":878,"full_slug":879,"sort_by_date":59,"position":880,"tag_list":881,"is_startpage":24,"parent_id":551,"meta_data":59,"group_id":882,"first_published_at":845,"release_id":59,"lang":65,"path":59,"alternates":883,"default_full_slug":59,"translated_slugs":59},"Shipping Currency Conversion","2026-05-27T19:28:03.016Z","2026-05-28T21:09:23.553Z","2026-05-28T21:09:23.572Z",181127098486207,"7c7777a7-e9ec-4bec-8321-501eb979d2d7",{"_uid":850,"body":851,"name":843,"image":874,"pinned":24,"summary":876,"category":320,"component":266,"related_articles":877},"30289f28-5b54-47d9-8fdf-4036fe507d3d",{"type":382,"content":852},[853,857,862],{"type":385,"attrs":854,"content":855},{"level":387,"textAlign":59},[856],{"text":390,"type":391},{"type":396,"attrs":858,"content":859},{"textAlign":59},[860],{"text":861,"type":391},"The integrated carriers (USPS, FedEx, UPS) return rates in USD. If your store's template set uses a different currency, Foxy automatically converts the carrier rates from USD to your template set's currency.",{"type":396,"attrs":863,"content":864},{"textAlign":59},[865,867,872],{"text":866,"type":391},"Rates returned from Custom Shipping Code or a Custom Shipping Endpoint are not converted. You are responsible for returning rates in the correct currency for the cart. The current cart currency is available in the shipping payload as ",{"text":868,"type":391,"marks":869},"cart.currency_code",[870],{"type":871},"code",{"text":873,"type":391}," (in custom code) or within the JSON payload (for the endpoint), so you can use it to determine the right values.",{"id":59,"alt":59,"name":13,"focus":59,"title":59,"source":59,"filename":13,"copyright":59,"fieldtype":81,"meta_data":875},{},"How Foxy handles currency for shipping rates.",[378,541,544,546],"shipping-currency-conversion","help\u002Farticles\u002Fshipping-currency-conversion",-1860,[],"ba89d16d-e99c-4a76-83ad-b90c0195f2a4",[],{"name":885,"created_at":886,"published_at":887,"updated_at":888,"id":889,"uuid":47,"content":890,"slug":48,"full_slug":48,"sort_by_date":59,"position":1067,"tag_list":1068,"is_startpage":24,"parent_id":59,"meta_data":59,"group_id":1069,"first_published_at":1070,"release_id":59,"lang":65,"path":59,"alternates":1071,"default_full_slug":59,"translated_slugs":59},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":891,"_uid":894,"title":895,"action":896,"fields":897,"method":1043,"columns":1044,"subtitle":1058,"component":48,"button_text":1064,"submit_title":1065,"submit_subtitle":1066},{"_uid":892,"title":885,"plugin":893,"description":13},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[898,903,907,1014,1017,1022,1037],{"_uid":899,"name":900,"type":391,"label":901,"options":13,"required":33,"component":902,"placeholder":13},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":904,"name":905,"type":905,"label":906,"options":13,"required":33,"component":902,"placeholder":13},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":908,"name":909,"type":910,"label":911,"options":912,"required":33,"component":902,"conditions":913,"placeholder":13},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[914,968,978,985,993,1001,1007],{"_uid":915,"equals":916,"fields":917,"component":967},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[918],{"_uid":919,"body":920,"type":965,"title":13,"component":966},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":382,"content":921},[922],{"type":396,"content":923},[924,926,933,935,937,938,942,944,948,956,958,963],{"text":925,"type":391},"We are ",{"text":927,"type":391,"marks":928},"Foxy.io",[929],{"type":410,"attrs":930},{"href":931,"uuid":59,"anchor":59,"custom":932,"target":59,"linktype":31},"http:\u002F\u002FFoxy.io",{},{"text":934,"type":391},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":936},"hard_break",{"type":936},{"text":939,"type":391,"marks":940},"NOTE:",[941],{"type":394},{"text":943,"type":391}," We are ",{"text":945,"type":391,"marks":946},"not ",[947],{"type":588},{"text":949,"type":391,"marks":950},"Foxy.in",[951,955],{"type":410,"attrs":952},{"href":953,"uuid":59,"anchor":59,"custom":954,"target":59,"linktype":31},"http:\u002F\u002FFoxy.in",{},{"type":588},{"text":957,"type":391},". We are not in any way affiliated with ",{"text":949,"type":391,"marks":959},[960],{"type":410,"attrs":961},{"href":953,"uuid":59,"anchor":59,"custom":962,"target":59,"linktype":31},{},{"text":964,"type":391},", and cannot help in any way with your order from that website.","danger","global___alert","form___condition",{"_uid":969,"equals":970,"fields":971,"component":967},"8765c3e1-25cf-44aa-b8ea-fc6094acf9c3","Presales",[972],{"_uid":973,"name":974,"type":975,"label":13,"options":13,"required":24,"component":902,"conditions":976,"placeholder":13,"default_value":977},"cf464f8e-d643-4f6e-af29-d3abffaf7380","department_email_address","hidden",[],"hello@foxy.io",{"_uid":979,"equals":208,"fields":980,"component":967},"4007b6d8-77e5-421d-bd1e-6f336dd853fb",[981],{"_uid":982,"name":974,"type":975,"label":13,"options":13,"required":24,"component":902,"conditions":983,"placeholder":13,"default_value":984},"7b4c6aa5-a68c-45e0-9ce1-0a36af10c0c2",[],"help@foxy.io",{"_uid":986,"equals":987,"fields":988,"component":967},"1dbb8f11-613d-43cd-9e09-1b94f6e19219","Billing",[989],{"_uid":990,"name":974,"type":975,"label":13,"options":13,"required":24,"component":902,"conditions":991,"placeholder":13,"default_value":992},"a0ac0d1b-bc4f-4a6c-a682-581d450b0b73",[],"help+billing@foxy.io",{"_uid":994,"equals":995,"fields":996,"component":967},"a0a53a50-7172-4a29-ba58-181e38874e12","Partnerships",[997],{"_uid":998,"name":974,"type":975,"label":13,"options":13,"required":24,"component":902,"conditions":999,"placeholder":13,"default_value":1000},"7aa011d9-f374-4aed-b5a5-929b54aaf152",[],"partners@foxy.io",{"_uid":1002,"equals":916,"fields":1003,"component":967},"a4cd431f-25d5-41c7-bfdc-02c908c8fb47",[1004],{"_uid":1005,"name":974,"type":975,"label":13,"options":13,"required":24,"component":902,"conditions":1006,"placeholder":13,"default_value":977},"f5d52168-d6ae-451b-94ee-2ced1cbd28ad",[],{"_uid":1008,"equals":1009,"fields":1010,"component":967},"25aba1ed-eb41-4bbc-aa89-f7a7167ea86e","Other",[1011],{"_uid":1012,"name":974,"type":975,"label":13,"options":13,"required":24,"component":902,"conditions":1013,"placeholder":13,"default_value":977},"f40dfaef-c203-4b71-bf4e-e1b43cef192b",[],{"_uid":1015,"component":1016},"e9c53a05-f40a-4510-aaf8-bc072a235a0c","form___subject",{"_uid":1018,"name":1019,"type":1020,"label":1021,"options":13,"required":33,"component":902,"placeholder":13},"a4c4d385-fff4-4978-99fb-b68cfea623d6","message","textarea","Message",{"_uid":1023,"name":1024,"type":910,"label":1025,"options":1026,"required":33,"component":902,"conditions":1027,"placeholder":13},"8a3c9f85-f438-427d-9c7a-d7b295a14b5b","existing_user","Are you an existing user?","No, Yes",[1028],{"_uid":1029,"equals":1030,"fields":1031,"component":967},"115933d6-262a-4b59-8fa8-579c5ad73de1","Yes",[1032],{"_uid":1033,"name":1034,"type":391,"label":1035,"options":13,"required":33,"component":902,"conditions":1036,"placeholder":13},"44b6ff23-98f0-4e95-b7f5-c23e06415c2d","subdomain","Store Subdomain",[],{"_uid":1038,"name":1039,"type":910,"label":1040,"options":1041,"required":33,"component":902,"conditions":1042,"placeholder":13},"922a5cef-3af2-4113-8855-36c7910e3ee3","user_type","What type of user are you?","Developer, Designer, Merchant",[],"POST",[1045],{"_uid":1046,"text":1047,"title":1056,"component":1057},"7323b90d-a93a-4bf1-baa9-20d0b7ead61b",{"type":382,"content":1048},[1049],{"type":396,"content":1050},[1051,1053,1054],{"text":1052,"type":391},"855.369.9227",{"type":936},{"text":1055,"type":391},"9:30am-6pm Central M-F","Pre-sales, Sales, & Partnerships","contact___footer_column",{"type":382,"content":1059},[1060],{"type":396,"content":1061},[1062],{"text":1063,"type":391},"Get in touch to get help from our friendly support team.","Submit","Success!","Your email has been received. We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],{},1784562236418]