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Set your payment method to ",{"text":445,"type":334,"marks":446},"Cybersource.com",[447],{"type":343},{"text":378,"type":334},{"type":362,"content":450},[451],{"type":330,"attrs":452,"content":453},{"textAlign":194},[454,456,460],{"text":455,"type":334},"Switch to the ",{"text":457,"type":334,"marks":458},"Live Server",[459],{"type":343},{"text":461,"type":334}," option. If it's disabled, you'll need to start your Foxy subscription first.",{"type":362,"content":463},[464],{"type":330,"attrs":465,"content":466},{"textAlign":194},[467,469,473,475,479],{"text":468,"type":334},"Enter your ",{"text":470,"type":334,"marks":471},"Merchant ID",[472],{"type":343},{"text":474,"type":334},", the same one you use to log in to Cybersource, and the ",{"text":476,"type":334,"marks":477},"Transaction Key",[478],{"type":343},{"text":480,"type":334}," you just copied.",{"type":362,"content":482},[483],{"type":330,"attrs":484,"content":485},{"textAlign":194},[486,488,492,494,498],{"text":487,"type":334},"If your store needs to verify that a credit card is valid for certain amounts, set the ",{"text":489,"type":334,"marks":490},"card verification mode",[491],{"type":343},{"text":493,"type":334}," field, live or test. Use this if you want to save a credit card for the customer and verify it's valid without charging it at the time of entry. See the ",{"text":495,"type":334,"marks":496},"?",[497],{"type":343},{"text":499,"type":334}," to the right of the field for help on the options.",{"type":362,"content":501},[502],{"type":330,"attrs":503,"content":504},{"textAlign":194},[505,507,511],{"text":506,"type":334},"Click ",{"text":508,"type":334,"marks":509},"Update Payment Gateway",[510],{"type":343},{"text":378,"type":334},{"type":362,"content":513},[514,531],{"type":330,"attrs":515,"content":516},{"textAlign":194},[517,519,523,525],{"text":518,"type":334},"Back in your Cybersource account, click ",{"text":520,"type":334,"marks":521},"Account Management > SmartAuth Settings",[522],{"type":343},{"text":524,"type":334}," and set your checkboxes to look like this:",{"type":526,"attrs":527},"image",{"id":528,"alt":16,"src":529,"title":16,"source":16,"copyright":16,"meta_data":530},808416,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F639x136\u002F501b8140cf\u002Fcybersource-smartauth-settings-cvv2.png",{},{"type":532,"content":533},"bullet_list",[534,546,553],{"type":362,"content":535},[536],{"type":330,"attrs":537,"content":538},{"textAlign":194},[539,541],{"text":540,"type":334},"UK users can skip this step — CVN is not available and is covered by the Decision Manager settings.",{"type":526,"attrs":542},{"id":543,"alt":16,"src":544,"title":16,"source":16,"copyright":16,"meta_data":545},808417,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F600x391\u002Fa797df70b5\u002Fcybersource_business_center_-_global_velocity_settings.jpg",{},{"type":362,"content":547},[548],{"type":330,"attrs":549,"content":550},{"textAlign":194},[551],{"text":552,"type":334},"Cybersource puts basic fraud screening in place via Decision Manager even in the basic setup package.",{"type":362,"content":554},[555],{"type":330,"attrs":556,"content":557},{"textAlign":194},[558,560,565],{"text":559,"type":334},"Foxy always sends the CVN ",{"text":561,"type":334,"marks":562},"unless",[563],{"type":564},"italic",{"text":566,"type":334}," the customer is using a saved card, or it's processing a subscription. This is very common: the first transaction between your store and your customer validates using the CVN, and subsequent transactions validate using other services such as address verification.",{"type":362,"content":568},[569],{"type":330,"attrs":570,"content":571},{"textAlign":194},[572,576],{"text":573,"type":334,"marks":574},"Test.",[575],{"type":343},{"text":577,"type":334}," Your account may already be in test mode — contact Cybersource support to make sure everything's ready to go.",{"type":362,"content":579},[580],{"type":330,"attrs":581,"content":582},{"textAlign":194},[583,587],{"text":584,"type":334,"marks":585},"Test more.",[586],{"type":343},{"text":588,"type":334}," Test with a real credit card and make sure everything works as expected, all the way up to the money actually being deposited into your merchant account.",{"type":330,"attrs":590,"content":591},{"textAlign":194},[592],{"text":593,"type":334},"Note that using a test card on a live account generates account configuration errors. We're calling that out because it's unusual — normally the cards would just be rejected with a normal declined-style error message.",{"type":350,"attrs":595,"content":596},{"level":352,"textAlign":194},[597],{"text":598,"type":334},"Payment tokenization",{"type":330,"attrs":600,"content":601},{"textAlign":194},[602],{"text":603,"type":334},"To be able to charge a customer again, you need to create a customer profile at Cybersource.",{"type":330,"attrs":605,"content":606},{"textAlign":194},[607,609,614,616,622],{"text":608,"type":334},"You'll get the subscription ID as ",{"text":610,"type":334,"marks":611},"paySubscriptionCreateReply__subscriptionID",[612],{"type":613},"code",{"text":615,"type":334}," in your data feed application. The customer profile is created at Cybersource, so you can access it using the ",{"text":617,"type":334,"marks":618},"Cybersource Business Center",[619],{"type":373,"attrs":620},{"href":621,"uuid":194,"anchor":194,"target":376,"linktype":25},"https:\u002F\u002Febc.cybersource.com\u002Febc2\u002F",{"text":378,"type":334},{"type":350,"attrs":624,"content":626},{"level":625,"textAlign":194},3,[627],{"text":628,"type":334},"Activation",{"type":350,"attrs":630,"content":632},{"level":631,"textAlign":194},4,[633],{"text":634,"type":334},"Version 1.1",{"type":357,"attrs":636,"content":637},{"order":359},[638,651],{"type":362,"content":639},[640],{"type":330,"attrs":641,"content":642},{"textAlign":194},[643,645,649],{"text":644,"type":334},"Choose ",{"text":646,"type":334,"marks":647},"Cybersource.com (Payment Tokenization)",[648],{"type":343},{"text":650,"type":334}," as your payment gateway.",{"type":362,"content":652},[653],{"type":330,"attrs":654,"content":655},{"textAlign":194},[656,658,662],{"text":657,"type":334},"Activate the ",{"text":659,"type":334,"marks":660},"Payment Token Required",[661],{"type":343},{"text":663,"type":334}," option.",{"type":350,"attrs":665,"content":666},{"level":631,"textAlign":194},[667],{"text":668,"type":334},"Version 2.0+",{"type":357,"attrs":670,"content":671},{"order":359},[672,682],{"type":362,"content":673},[674],{"type":330,"attrs":675,"content":676},{"textAlign":194},[677,678,681],{"text":644,"type":334},{"text":445,"type":334,"marks":679},[680],{"type":343},{"text":650,"type":334},{"type":362,"content":683},[684],{"type":330,"attrs":685,"content":686},{"textAlign":194},[687,688,691],{"text":657,"type":334},{"text":659,"type":334,"marks":689},[690],{"type":343},{"text":663,"type":334},{"type":350,"attrs":693,"content":694},{"level":352,"textAlign":194},[695],{"text":696,"type":334},"Overriding the merchant reference number",{"type":330,"attrs":698,"content":699},{"textAlign":194},[700],{"text":701,"type":334},"As of Foxy v2.0, the Merchant Reference Number that Foxy passes to Cybersource — normally the Foxy transaction ID — can be overridden. This is advanced functionality and is only relevant for very specific use cases, such as complex fulfillment processes where multiple authorizations and captures need to be grouped by the Merchant Reference Number.",{"type":330,"attrs":703,"content":704},{"textAlign":194},[705,707,713,715,719,721,725],{"text":706,"type":334},"To override the default Foxy transaction ID, add ",{"text":708,"type":334,"marks":709},"an attribute via the API",[710],{"type":373,"attrs":711},{"href":712,"uuid":194,"anchor":194,"target":376,"linktype":25},"https:\u002F\u002Fapi.foxycart.com\u002Frels\u002Fattributes",{"text":714,"type":334}," named ",{"text":716,"type":334,"marks":717},"fx_transaction_id_gateway_override",[718],{"type":613},{"text":720,"type":334}," to the ",{"text":722,"type":334,"marks":723},"cart",[724],{"type":613},{"text":726,"type":334}," resource. The value of that attribute is passed to Cybersource as the Merchant Reference Number, also known as the Merchant Reference Code.",{"type":330,"attrs":728,"content":729},{"textAlign":194},[730,732],{"text":731,"type":334},"For reference, here's the field in the Cybersource portal:",{"type":526,"attrs":733},{"id":734,"alt":16,"src":735,"title":16,"source":16,"copyright":16,"meta_data":736},808419,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F1176x678\u002F1f1bb2d72e\u002Fcybersource-merchant-reference-code-override.png",{},{"type":350,"attrs":738,"content":739},{"level":352,"textAlign":194},[740],{"text":741,"type":334},"Testing",{"type":350,"attrs":743,"content":744},{"level":625,"textAlign":194},[745],{"text":746,"type":334},"Obtaining a test account",{"type":532,"content":748},[749,760],{"type":362,"content":750},[751],{"type":330,"attrs":752,"content":753},{"textAlign":194},[754],{"text":755,"type":334,"marks":756},"Cybersource testing guide",[757],{"type":373,"attrs":758},{"href":759,"uuid":194,"anchor":194,"target":376,"linktype":25},"https:\u002F\u002Fdeveloper.cybersource.com\u002Fhello-world\u002Ftesting-guide.html",{"type":362,"content":761},[762],{"type":330,"attrs":763,"content":764},{"textAlign":194},[765],{"text":766,"type":334,"marks":767},"Cybersource technical documentation",[768],{"type":373,"attrs":769},{"href":770,"uuid":194,"anchor":194,"target":376,"linktype":25},"https:\u002F\u002Fwww.cybersource.com\u002Fen-us\u002Fsupport\u002Ftechnical-documentation.html",{"type":350,"attrs":772,"content":773},{"level":625,"textAlign":194},[774],{"text":775,"type":334},"Test card numbers",{"type":532,"content":777},[778,790],{"type":362,"content":779},[780],{"type":330,"attrs":781,"content":782},{"textAlign":194},[783,788],{"text":784,"type":334,"marks":785},"Cybersource test card numbers",[786],{"type":373,"attrs":787},{"href":759,"uuid":194,"anchor":194,"target":376,"linktype":25},{"text":789,"type":334}," — the testing guide lists the card numbers to use in the test environment.",{"type":362,"content":791},[792],{"type":330,"attrs":793,"content":794},{"textAlign":194},[795,801],{"text":796,"type":334,"marks":797},"Cybersource getting started documentation",[798],{"type":373,"attrs":799},{"href":800,"uuid":194,"anchor":194,"target":376,"linktype":25},"https:\u002F\u002Fwww.cybersource.com\u002Fen-us\u002Fsupport\u002Ftechnical-documentation\u002Fgetting-started.html",{"text":802,"type":334},", which covers simulating error responses using specific order total amounts.",{"type":350,"attrs":804,"content":805},{"level":352,"textAlign":194},[806],{"text":807,"type":334},"Important notes and caveats",{"type":330,"attrs":809,"content":810},{"textAlign":194},[811],{"text":812,"type":334},"Cybersource limits the number of characters we can send in payment requests, while Foxy's character limits on the checkout are more permissive. When the customer fills out the checkout form, some information may be cut off or special characters removed before being sent to Cybersource. The original data remains in Foxy.",{"type":330,"attrs":814,"content":815},{"textAlign":194},[816],{"text":817,"type":334},"Our view is that it's more important to let the customer check out, with data intact in Foxy, than to reject on an error because the customer put \"ext\" instead of \"x\" in their phone field, or included a disallowed character in their company name.",{"type":330,"attrs":819,"content":820},{"textAlign":194},[821,823,829],{"text":822,"type":334},"If you'd rather validate the checkout data entry than have values automatically replaced or truncated, you can do so using ",{"text":824,"type":334,"marks":825},"JavaScript validation",[826],{"type":373,"attrs":827},{"href":828,"uuid":194,"anchor":194,"target":376,"linktype":25},"https:\u002F\u002Fwiki.foxycart.com\u002Fv\u002F2.0\u002Fcheckout#adding_custom_validation_to_your_checkout",{"text":378,"type":334},[],"Cybersource offers a complete portfolio of online and in-person services that simplify and automate payments.",{"type":317,"content":833},[834],{"type":330},"Connect Foxy to Cybersource for secure payments.","http:\u002F\u002Fwww.cybersource.com\u002F","payment_method",{"id":839,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":840,"copyright":16,"fieldtype":18,"meta_data":841,"is_external_url":59},213140,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F348x400\u002Fadec3eb482\u002Fcybersource-icon-dark.png",{},{"id":843,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":844,"copyright":16,"fieldtype":18,"meta_data":845,"is_external_url":59},213141,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F694x161\u002Fcb6771ae07\u002Fcybersource-logo-dark.png",{},[847],"efb0ca20-6094-4042-a27b-1f3187cc2176",{"id":849,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":850,"copyright":16,"fieldtype":18,"meta_data":851,"is_external_url":59},213136,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F348x400\u002F3c61fc30bc\u002Fcybersource-icon-color.png",{},{"id":853,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":854,"copyright":16,"fieldtype":18,"meta_data":855,"is_external_url":59},213137,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F348x400\u002F50146c6043\u002Fcybersource-icon-light.png",{},{"id":857,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":858,"copyright":16,"fieldtype":18,"meta_data":859,"is_external_url":59},213138,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F694x161\u002F4ba78a136b\u002Fcybersource-logo-color.png",{},{"id":861,"alt":16,"name":16,"focus":16,"title":16,"source":16,"filename":862,"copyright":16,"fieldtype":18,"meta_data":863,"is_external_url":59},213139,"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F694x161\u002F9bb7a4d4db\u002Fcybersource-logo-light.png",{},{"id":16,"url":16,"linktype":56,"fieldtype":26,"cached_url":16},[],[],"https:\u002F\u002Ffoxy.io\u002Fhelp\u002Fpayment-methods\u002Fcybersource",[869],"3D_secure",[871,872,873],"US","GB","JP","cybersource","payment-methods\u002Fmethods\u002Fcybersource",-310,[],3352,"acc2bbc9-a21d-4359-8633-7b28eb8be0b7","2023-08-22T20:38:47.940Z",[],{"html":883,"sections":884,"segments":903},"\u003Cdiv class=\"alert alert-soft-warning text-body my-5 rounded-2\" role=\"alert\">\u003Ch4 class=\"alert-heading\">This integration is no longer available for new stores\u003C\u002Fh4>\u003Cdiv class=\"paragraph-m-0\">\u003Cp>Cybersource.com is deprecated and no longer appears in the payment method picker in the Foxy admin. The setup steps below are kept for merchants who are already connected to it.\u003C\u002Fp>\u003Cp>If you're setting up Cybersource for the first time, use \u003Cstrong>Cybersource REST\u003C\u002Fstrong> instead — it's the current, actively supported integration.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003Csection id=\"setting-up-cybersource\" data-title=\"Setting up Cybersource\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"setting-up-cybersource\">Setting up Cybersource\u003C\u002Fh2>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Set up your \u003Ca href=\"https:\u002F\u002Fwww.cybersource.com\u002Fen-us.html\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource account\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Log in to the \u003Ca href=\"https:\u002F\u002Febctest.cybersource.com\u002Febc2\u002F\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Test Business Center\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">3\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>In the left nav, click \u003Cstrong>Payment Configuration > Key Management\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">4\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Generate a new key by clicking \u003Cstrong>Generate Key\u003C\u002Fstrong>. Select \u003Cstrong>Transaction Processing\u003C\u002Fstrong> on the first screen, and \u003Cstrong>SOAP\u003C\u002Fstrong> on the second.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">5\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Copy the key that appears, and download it for safekeeping if you'd like — it won't be shown again.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">6\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Log in to your Foxy admin and go to your payment settings. Set your payment method to \u003Cstrong>Cybersource.com\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">7\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Switch to the \u003Cstrong>Live Server\u003C\u002Fstrong> option. If it's disabled, you'll need to start your Foxy subscription first.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">8\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Enter your \u003Cstrong>Merchant ID\u003C\u002Fstrong>, the same one you use to log in to Cybersource, and the \u003Cstrong>Transaction Key\u003C\u002Fstrong> you just copied.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">9\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>If your store needs to verify that a credit card is valid for certain amounts, set the \u003Cstrong>card verification mode\u003C\u002Fstrong> field, live or test. Use this if you want to save a credit card for the customer and verify it's valid without charging it at the time of entry. See the \u003Cstrong>?\u003C\u002Fstrong> to the right of the field for help on the options.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">10\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Click \u003Cstrong>Update Payment Gateway\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">11\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Back in your Cybersource account, click \u003Cstrong>Account Management > SmartAuth Settings\u003C\u002Fstrong> and set your checkboxes to look like this:\u003Cimg id=\"808416\" alt=\"\" src=\"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F639x136\u002F501b8140cf\u002Fcybersource-smartauth-settings-cvv2.png\" title=\"\" source=\"\" copyright=\"\" meta_data=\"[object Object]\" class=\"img-fluid my-3 rounded-2\">\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>UK users can skip this step — CVN is not available and is covered by the Decision Manager settings.\u003Cimg id=\"808417\" alt=\"\" src=\"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F600x391\u002Fa797df70b5\u002Fcybersource_business_center_-_global_velocity_settings.jpg\" title=\"\" source=\"\" copyright=\"\" meta_data=\"[object Object]\" class=\"img-fluid my-3 rounded-2\">\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Cybersource puts basic fraud screening in place via Decision Manager even in the basic setup package.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Foxy always sends the CVN \u003Cem>unless\u003C\u002Fem> the customer is using a saved card, or it's processing a subscription. This is very common: the first transaction between your store and your customer validates using the CVN, and subsequent transactions validate using other services such as address verification.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">12\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>\u003Cstrong>Test.\u003C\u002Fstrong> Your account may already be in test mode — contact Cybersource support to make sure everything's ready to go.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">13\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>\u003Cstrong>Test more.\u003C\u002Fstrong> Test with a real credit card and make sure everything works as expected, all the way up to the money actually being deposited into your merchant account.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>Note that using a test card on a live account generates account configuration errors. We're calling that out because it's unusual — normally the cards would just be rejected with a normal declined-style error message.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"payment-tokenization\" data-title=\"Payment tokenization\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"payment-tokenization\">Payment tokenization\u003C\u002Fh2>\u003Cp>To be able to charge a customer again, you need to create a customer profile at Cybersource.\u003C\u002Fp>\u003Cp>You'll get the subscription ID as \u003Ccode class=\"badge bg-soft-danger text-danger\">paySubscriptionCreateReply__subscriptionID\u003C\u002Fcode> in your data feed application. The customer profile is created at Cybersource, so you can access it using the \u003Ca href=\"https:\u002F\u002Febc.cybersource.com\u002Febc2\u002F\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource Business Center\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"activation\" data-title=\"Activation\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"activation\">Activation\u003C\u002Fh3>\u003Ch4>Version 1.1\u003C\u002Fh4>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Choose \u003Cstrong>Cybersource.com (Payment Tokenization)\u003C\u002Fstrong> as your payment gateway.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Activate the \u003Cstrong>Payment Token Required\u003C\u002Fstrong> option.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003Ch4>Version 2.0+\u003C\u002Fh4>\u003Col class=\"step step-icon-sm step-dashed step-border-last-0 mt-3\">\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">1\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Choose \u003Cstrong>Cybersource.com\u003C\u002Fstrong> as your payment gateway.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003Cli class=\"step-item\">\u003Cdiv class=\"step-content-wrapper\">\u003Cspan class=\"step-icon step-icon-soft-primary\">2\u003C\u002Fspan>\u003Cdiv class=\"w-100 overflow-hidden\">\u003Cdiv class=\"step-content mt-2\">\u003Cp>Activate the \u003Cstrong>Payment Token Required\u003C\u002Fstrong> option.\u003C\u002Fp>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fdiv>\u003C\u002Fli>\u003C\u002Fol>\u003C\u002Fsection>\u003Csection id=\"overriding-the-merchant-reference-number\" data-title=\"Overriding the merchant reference number\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"overriding-the-merchant-reference-number\">Overriding the merchant reference number\u003C\u002Fh2>\u003Cp>As of Foxy v2.0, the Merchant Reference Number that Foxy passes to Cybersource — normally the Foxy transaction ID — can be overridden. This is advanced functionality and is only relevant for very specific use cases, such as complex fulfillment processes where multiple authorizations and captures need to be grouped by the Merchant Reference Number.\u003C\u002Fp>\u003Cp>To override the default Foxy transaction ID, add \u003Ca href=\"https:\u002F\u002Fapi.foxycart.com\u002Frels\u002Fattributes\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">an attribute via the API\u003C\u002Fa> named \u003Ccode class=\"badge bg-soft-danger text-danger\">fx_transaction_id_gateway_override\u003C\u002Fcode> to the \u003Ccode class=\"badge bg-soft-danger text-danger\">cart\u003C\u002Fcode> resource. The value of that attribute is passed to Cybersource as the Merchant Reference Number, also known as the Merchant Reference Code.\u003C\u002Fp>\u003Cp>For reference, here's the field in the Cybersource portal:\u003Cimg id=\"808419\" alt=\"\" src=\"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F1176x678\u002F1f1bb2d72e\u002Fcybersource-merchant-reference-code-override.png\" title=\"\" source=\"\" copyright=\"\" meta_data=\"[object Object]\" class=\"img-fluid my-3 rounded-2\">\u003C\u002Fp>\u003C\u002Fsection>\u003Csection id=\"testing\" data-title=\"Testing\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"testing\">Testing\u003C\u002Fh2>\u003C\u002Fsection>\u003Csection id=\"obtaining-a-test-account\" data-title=\"Obtaining a test account\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"obtaining-a-test-account\">Obtaining a test account\u003C\u002Fh3>\u003Cul>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Fdeveloper.cybersource.com\u002Fhello-world\u002Ftesting-guide.html\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource testing guide\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.cybersource.com\u002Fen-us\u002Fsupport\u002Ftechnical-documentation.html\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource technical documentation\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>\u003Csection id=\"test-card-numbers\" data-title=\"Test card numbers\" data-title-node=\"H3\">\u003Ch3 data-anchor-id=\"test-card-numbers\">Test card numbers\u003C\u002Fh3>\u003Cul>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Fdeveloper.cybersource.com\u002Fhello-world\u002Ftesting-guide.html\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource test card numbers\u003C\u002Fa> — the testing guide lists the card numbers to use in the test environment.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.cybersource.com\u002Fen-us\u002Fsupport\u002Ftechnical-documentation\u002Fgetting-started.html\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource getting started documentation\u003C\u002Fa>, which covers simulating error responses using specific order total amounts.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fsection>\u003Csection id=\"important-notes-and-caveats\" data-title=\"Important notes and caveats\" data-title-node=\"H2\">\u003Chr class=\"my-8\" style=\"margin-left: -48px; margin-right: -40vw\">\u003Ch2 data-anchor-id=\"important-notes-and-caveats\">Important notes and caveats\u003C\u002Fh2>\u003Cp>Cybersource limits the number of characters we can send in payment requests, while Foxy's character limits on the checkout are more permissive. When the customer fills out the checkout form, some information may be cut off or special characters removed before being sent to Cybersource. The original data remains in Foxy.\u003C\u002Fp>\u003Cp>Our view is that it's more important to let the customer check out, with data intact in Foxy, than to reject on an error because the customer put "ext" instead of "x" in their phone field, or included a disallowed character in their company name.\u003C\u002Fp>\u003Cp>If you'd rather validate the checkout data entry than have values automatically replaced or truncated, you can do so using \u003Ca href=\"https:\u002F\u002Fwiki.foxycart.com\u002Fv\u002F2.0\u002Fcheckout#adding_custom_validation_to_your_checkout\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">JavaScript validation\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fsection>",[885,888,890,893,895,897,899,901],{"id":886,"title":355,"level":887},"setting-up-cybersource","H2",{"id":889,"title":598,"level":887},"payment-tokenization",{"id":891,"title":628,"level":892},"activation","H3",{"id":894,"title":696,"level":887},"overriding-the-merchant-reference-number",{"id":896,"title":741,"level":887},"testing",{"id":898,"title":746,"level":892},"obtaining-a-test-account",{"id":900,"title":775,"level":892},"test-card-numbers",{"id":902,"title":807,"level":887},"important-notes-and-caveats",[904,905],{"type":321,"blok":325},{"type":906,"content":907},"html","\u003Ch2>Setting up Cybersource\u003C\u002Fh2>\u003Col order=\"1\">\u003Cli>\u003Cp>Set up your \u003Ca href=\"https:\u002F\u002Fwww.cybersource.com\u002Fen-us.html\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource account\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Log in to the \u003Ca href=\"https:\u002F\u002Febctest.cybersource.com\u002Febc2\u002F\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Test Business Center\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>In the left nav, click \u003Cstrong>Payment Configuration > Key Management\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Generate a new key by clicking \u003Cstrong>Generate Key\u003C\u002Fstrong>. Select \u003Cstrong>Transaction Processing\u003C\u002Fstrong> on the first screen, and \u003Cstrong>SOAP\u003C\u002Fstrong> on the second.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Copy the key that appears, and download it for safekeeping if you'd like — it won't be shown again.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Log in to your Foxy admin and go to your payment settings. Set your payment method to \u003Cstrong>Cybersource.com\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Switch to the \u003Cstrong>Live Server\u003C\u002Fstrong> option. If it's disabled, you'll need to start your Foxy subscription first.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Enter your \u003Cstrong>Merchant ID\u003C\u002Fstrong>, the same one you use to log in to Cybersource, and the \u003Cstrong>Transaction Key\u003C\u002Fstrong> you just copied.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>If your store needs to verify that a credit card is valid for certain amounts, set the \u003Cstrong>card verification mode\u003C\u002Fstrong> field, live or test. Use this if you want to save a credit card for the customer and verify it's valid without charging it at the time of entry. See the \u003Cstrong>?\u003C\u002Fstrong> to the right of the field for help on the options.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Click \u003Cstrong>Update Payment Gateway\u003C\u002Fstrong>.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Back in your Cybersource account, click \u003Cstrong>Account Management > SmartAuth Settings\u003C\u002Fstrong> and set your checkboxes to look like this:\u003Cimg id=\"808416\" alt=\"\" src=\"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F639x136\u002F501b8140cf\u002Fcybersource-smartauth-settings-cvv2.png\" title=\"\" source=\"\" copyright=\"\" meta_data=\"[object Object]\" class=\"img-fluid my-3 rounded-2\">\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>UK users can skip this step — CVN is not available and is covered by the Decision Manager settings.\u003Cimg id=\"808417\" alt=\"\" src=\"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F600x391\u002Fa797df70b5\u002Fcybersource_business_center_-_global_velocity_settings.jpg\" title=\"\" source=\"\" copyright=\"\" meta_data=\"[object Object]\" class=\"img-fluid my-3 rounded-2\">\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Cybersource puts basic fraud screening in place via Decision Manager even in the basic setup package.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Foxy always sends the CVN \u003Cem>unless\u003C\u002Fem> the customer is using a saved card, or it's processing a subscription. This is very common: the first transaction between your store and your customer validates using the CVN, and subsequent transactions validate using other services such as address verification.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Test.\u003C\u002Fstrong> Your account may already be in test mode — contact Cybersource support to make sure everything's ready to go.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>Test more.\u003C\u002Fstrong> Test with a real credit card and make sure everything works as expected, all the way up to the money actually being deposited into your merchant account.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Cp>Note that using a test card on a live account generates account configuration errors. We're calling that out because it's unusual — normally the cards would just be rejected with a normal declined-style error message.\u003C\u002Fp>\u003Ch2>Payment tokenization\u003C\u002Fh2>\u003Cp>To be able to charge a customer again, you need to create a customer profile at Cybersource.\u003C\u002Fp>\u003Cp>You'll get the subscription ID as \u003Ccode class=\"badge bg-soft-danger text-danger\">paySubscriptionCreateReply__subscriptionID\u003C\u002Fcode> in your data feed application. The customer profile is created at Cybersource, so you can access it using the \u003Ca href=\"https:\u002F\u002Febc.cybersource.com\u002Febc2\u002F\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource Business Center\u003C\u002Fa>.\u003C\u002Fp>\u003Ch3>Activation\u003C\u002Fh3>\u003Ch4>Version 1.1\u003C\u002Fh4>\u003Col order=\"1\">\u003Cli>\u003Cp>Choose \u003Cstrong>Cybersource.com (Payment Tokenization)\u003C\u002Fstrong> as your payment gateway.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Activate the \u003Cstrong>Payment Token Required\u003C\u002Fstrong> option.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch4>Version 2.0+\u003C\u002Fh4>\u003Col order=\"1\">\u003Cli>\u003Cp>Choose \u003Cstrong>Cybersource.com\u003C\u002Fstrong> as your payment gateway.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Activate the \u003Cstrong>Payment Token Required\u003C\u002Fstrong> option.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Fol>\u003Ch2>Overriding the merchant reference number\u003C\u002Fh2>\u003Cp>As of Foxy v2.0, the Merchant Reference Number that Foxy passes to Cybersource — normally the Foxy transaction ID — can be overridden. This is advanced functionality and is only relevant for very specific use cases, such as complex fulfillment processes where multiple authorizations and captures need to be grouped by the Merchant Reference Number.\u003C\u002Fp>\u003Cp>To override the default Foxy transaction ID, add \u003Ca href=\"https:\u002F\u002Fapi.foxycart.com\u002Frels\u002Fattributes\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">an attribute via the API\u003C\u002Fa> named \u003Ccode class=\"badge bg-soft-danger text-danger\">fx_transaction_id_gateway_override\u003C\u002Fcode> to the \u003Ccode class=\"badge bg-soft-danger text-danger\">cart\u003C\u002Fcode> resource. The value of that attribute is passed to Cybersource as the Merchant Reference Number, also known as the Merchant Reference Code.\u003C\u002Fp>\u003Cp>For reference, here's the field in the Cybersource portal:\u003Cimg id=\"808419\" alt=\"\" src=\"https:\u002F\u002Fa-us.storyblok.com\u002Ff\u002F1001040\u002F1176x678\u002F1f1bb2d72e\u002Fcybersource-merchant-reference-code-override.png\" title=\"\" source=\"\" copyright=\"\" meta_data=\"[object Object]\" class=\"img-fluid my-3 rounded-2\">\u003C\u002Fp>\u003Ch2>Testing\u003C\u002Fh2>\u003Ch3>Obtaining a test account\u003C\u002Fh3>\u003Cul>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Fdeveloper.cybersource.com\u002Fhello-world\u002Ftesting-guide.html\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource testing guide\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.cybersource.com\u002Fen-us\u002Fsupport\u002Ftechnical-documentation.html\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource technical documentation\u003C\u002Fa>\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Ch3>Test card numbers\u003C\u002Fh3>\u003Cul>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Fdeveloper.cybersource.com\u002Fhello-world\u002Ftesting-guide.html\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource test card numbers\u003C\u002Fa> — the testing guide lists the card numbers to use in the test environment.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.cybersource.com\u002Fen-us\u002Fsupport\u002Ftechnical-documentation\u002Fgetting-started.html\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">Cybersource getting started documentation\u003C\u002Fa>, which covers simulating error responses using specific order total amounts.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Ch2>Important notes and caveats\u003C\u002Fh2>\u003Cp>Cybersource limits the number of characters we can send in payment requests, while Foxy's character limits on the checkout are more permissive. When the customer fills out the checkout form, some information may be cut off or special characters removed before being sent to Cybersource. The original data remains in Foxy.\u003C\u002Fp>\u003Cp>Our view is that it's more important to let the customer check out, with data intact in Foxy, than to reject on an error because the customer put "ext" instead of "x" in their phone field, or included a disallowed character in their company name.\u003C\u002Fp>\u003Cp>If you'd rather validate the checkout data entry than have values automatically replaced or truncated, you can do so using \u003Ca href=\"https:\u002F\u002Fwiki.foxycart.com\u002Fv\u002F2.0\u002Fcheckout#adding_custom_validation_to_your_checkout\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"\">JavaScript validation\u003C\u002Fa>.\u003C\u002Fp>",{"name":909,"created_at":910,"published_at":911,"updated_at":912,"id":913,"uuid":171,"content":914,"slug":172,"full_slug":172,"sort_by_date":194,"position":1090,"tag_list":1091,"is_startpage":59,"parent_id":194,"meta_data":194,"group_id":1092,"first_published_at":1093,"release_id":194,"lang":200,"path":194,"alternates":1094,"default_full_slug":194,"translated_slugs":194},"Contact","2022-09-23T19:56:58.957Z","2025-05-08T18:24:40.382Z","2025-05-08T18:24:40.392Z",3138,{"seo":915,"_uid":918,"title":919,"action":920,"fields":921,"method":1066,"columns":1067,"subtitle":1081,"component":172,"button_text":1087,"submit_title":1088,"submit_subtitle":1089},{"_uid":916,"title":909,"plugin":917,"description":16},"24ff7574-3bcc-48d2-85b5-e529dfea1cc4","meta-fields","8f54f1da-9d8f-49b2-89e7-840e886491cb","We're here to help.","https:\u002F\u002Fusebasin.com\u002Ff\u002F029f48d65402",[922,927,931,1037,1040,1045,1060],{"_uid":923,"name":924,"type":334,"label":925,"options":16,"required":162,"component":926,"placeholder":16},"9a70b226-2036-4f90-a052-b3efa61c5896","name","Name","form___field",{"_uid":928,"name":929,"type":929,"label":930,"options":16,"required":162,"component":926,"placeholder":16},"86ba35be-ff43-4a28-8633-14052a8f6622","email","Email Address",{"_uid":932,"name":933,"type":934,"label":935,"options":936,"required":162,"component":926,"conditions":937,"placeholder":16},"3f827475-492c-4f97-aa1e-2386ac263b6c","topic","select","Topic","Presales, Support, Billing, Partnerships, Order Enquiry, Other",[938,991,1001,1008,1016,1024,1030],{"_uid":939,"equals":940,"fields":941,"component":990},"e21d97dd-e68e-4fa6-ba97-bc40f3041dde","Order Enquiry",[942],{"_uid":943,"body":944,"type":989,"title":16,"component":348},"b64992bc-6d53-48b8-b7a0-d81e5a062e50",{"type":317,"content":945},[946],{"type":330,"content":947},[948,950,957,959,961,962,966,968,972,980,982,987],{"text":949,"type":334},"We are ",{"text":951,"type":334,"marks":952},"Foxy.io",[953],{"type":373,"attrs":954},{"href":955,"uuid":194,"anchor":194,"custom":956,"target":194,"linktype":25},"http:\u002F\u002FFoxy.io",{},{"text":958,"type":334},", an ecommerce platform powering ecommerce for other merchants. We do not sell products, and are unable to assist with questions about order statuses or refunds for any merchants using our platform. Please contact the merchant you ordered from for assistance. If you’d like to report a store using Foxy for fraudulent practices, please select ‘other’ in the subject.",{"type":960},"hard_break",{"type":960},{"text":963,"type":334,"marks":964},"NOTE:",[965],{"type":343},{"text":967,"type":334}," We are ",{"text":969,"type":334,"marks":970},"not ",[971],{"type":564},{"text":973,"type":334,"marks":974},"Foxy.in",[975,979],{"type":373,"attrs":976},{"href":977,"uuid":194,"anchor":194,"custom":978,"target":194,"linktype":25},"http:\u002F\u002FFoxy.in",{},{"type":564},{"text":981,"type":334},". We are not in any way affiliated with ",{"text":973,"type":334,"marks":983},[984],{"type":373,"attrs":985},{"href":977,"uuid":194,"anchor":194,"custom":986,"target":194,"linktype":25},{},{"text":988,"type":334},", and cannot help in any way with your order from that website.","danger","form___condition",{"_uid":992,"equals":993,"fields":994,"component":990},"8765c3e1-25cf-44aa-b8ea-fc6094acf9c3","Presales",[995],{"_uid":996,"name":997,"type":998,"label":16,"options":16,"required":59,"component":926,"conditions":999,"placeholder":16,"default_value":1000},"cf464f8e-d643-4f6e-af29-d3abffaf7380","department_email_address","hidden",[],"hello@foxy.io",{"_uid":1002,"equals":149,"fields":1003,"component":990},"4007b6d8-77e5-421d-bd1e-6f336dd853fb",[1004],{"_uid":1005,"name":997,"type":998,"label":16,"options":16,"required":59,"component":926,"conditions":1006,"placeholder":16,"default_value":1007},"7b4c6aa5-a68c-45e0-9ce1-0a36af10c0c2",[],"help@foxy.io",{"_uid":1009,"equals":1010,"fields":1011,"component":990},"1dbb8f11-613d-43cd-9e09-1b94f6e19219","Billing",[1012],{"_uid":1013,"name":997,"type":998,"label":16,"options":16,"required":59,"component":926,"conditions":1014,"placeholder":16,"default_value":1015},"a0ac0d1b-bc4f-4a6c-a682-581d450b0b73",[],"help+billing@foxy.io",{"_uid":1017,"equals":1018,"fields":1019,"component":990},"a0a53a50-7172-4a29-ba58-181e38874e12","Partnerships",[1020],{"_uid":1021,"name":997,"type":998,"label":16,"options":16,"required":59,"component":926,"conditions":1022,"placeholder":16,"default_value":1023},"7aa011d9-f374-4aed-b5a5-929b54aaf152",[],"partners@foxy.io",{"_uid":1025,"equals":940,"fields":1026,"component":990},"a4cd431f-25d5-41c7-bfdc-02c908c8fb47",[1027],{"_uid":1028,"name":997,"type":998,"label":16,"options":16,"required":59,"component":926,"conditions":1029,"placeholder":16,"default_value":1000},"f5d52168-d6ae-451b-94ee-2ced1cbd28ad",[],{"_uid":1031,"equals":1032,"fields":1033,"component":990},"25aba1ed-eb41-4bbc-aa89-f7a7167ea86e","Other",[1034],{"_uid":1035,"name":997,"type":998,"label":16,"options":16,"required":59,"component":926,"conditions":1036,"placeholder":16,"default_value":1000},"f40dfaef-c203-4b71-bf4e-e1b43cef192b",[],{"_uid":1038,"component":1039},"e9c53a05-f40a-4510-aaf8-bc072a235a0c","form___subject",{"_uid":1041,"name":1042,"type":1043,"label":1044,"options":16,"required":162,"component":926,"placeholder":16},"a4c4d385-fff4-4978-99fb-b68cfea623d6","message","textarea","Message",{"_uid":1046,"name":1047,"type":934,"label":1048,"options":1049,"required":162,"component":926,"conditions":1050,"placeholder":16},"8a3c9f85-f438-427d-9c7a-d7b295a14b5b","existing_user","Are you an existing user?","No, Yes",[1051],{"_uid":1052,"equals":1053,"fields":1054,"component":990},"115933d6-262a-4b59-8fa8-579c5ad73de1","Yes",[1055],{"_uid":1056,"name":1057,"type":334,"label":1058,"options":16,"required":162,"component":926,"conditions":1059,"placeholder":16},"44b6ff23-98f0-4e95-b7f5-c23e06415c2d","subdomain","Store Subdomain",[],{"_uid":1061,"name":1062,"type":934,"label":1063,"options":1064,"required":162,"component":926,"conditions":1065,"placeholder":16},"922a5cef-3af2-4113-8855-36c7910e3ee3","user_type","What type of user are you?","Developer, Designer, Merchant",[],"POST",[1068],{"_uid":1069,"text":1070,"title":1079,"component":1080},"7323b90d-a93a-4bf1-baa9-20d0b7ead61b",{"type":317,"content":1071},[1072],{"type":330,"content":1073},[1074,1076,1077],{"text":1075,"type":334},"855.369.9227",{"type":960},{"text":1078,"type":334},"9:30am-6pm Central M-F","Pre-sales, Sales, & Partnerships","contact___footer_column",{"type":317,"content":1082},[1083],{"type":330,"content":1084},[1085],{"text":1086,"type":334},"Get in touch to get help from our friendly support team.","Submit","Success!","Your email has been received. We'll get back to you as soon as we can, but it might take a business day. If you don't hear back from us in a timely manner, please check your spam folder to ensure our reply didn't go there.",-80,[],"2fd9fb7d-a48a-4184-acfd-30022d8d6f08","2022-09-23T20:10:45.360Z",[],[281,1096,1124],{"name":1097,"created_at":1098,"published_at":1099,"updated_at":1100,"id":1101,"uuid":1102,"content":1103,"slug":1117,"full_slug":1118,"sort_by_date":194,"position":1119,"tag_list":1120,"is_startpage":59,"parent_id":303,"meta_data":194,"group_id":1121,"first_published_at":1122,"release_id":194,"lang":200,"path":194,"alternates":1123,"default_full_slug":194,"translated_slugs":194},"Payments","2025-05-19T15:01:39.297Z","2025-10-15T00:38:24.356Z","2025-10-15T00:38:24.365Z",34027808,"7093e179-f73f-4533-a5ed-230e211e3724",{"_uid":1104,"icon":1105,"name":1097,"type":1106,"pinned":59,"summary":1107,"category":16,"component":290,"blog_posts":1108,"icon_custom":1109,"case_studies":1111,"faq_sections":1112,"featured_guides":1113,"mailbox_category":16,"featured_articles":1114,"featured_blog_posts":1115,"featured_case_studies":1116},"d71d645d-26db-4d04-950c-5be6f945b883","fa-cash-register","simple","Manage payment methods, settings, and other payment related options.",[],{"id":194,"alt":194,"name":16,"focus":194,"title":194,"source":194,"filename":16,"copyright":194,"fieldtype":18,"meta_data":1110},{},[],[],[],[],[],[],"payments","help\u002Fcategories\u002Fpayments",-100,[],"76057f91-3ad5-43ee-8674-7d3562faf5eb","2025-05-23T19:23:05.066Z",[],{"name":1125,"created_at":1126,"published_at":1127,"updated_at":1128,"id":1129,"uuid":1130,"content":1131,"slug":1136,"full_slug":1137,"sort_by_date":194,"position":1138,"tag_list":1139,"is_startpage":59,"parent_id":303,"meta_data":194,"group_id":1140,"first_published_at":1141,"release_id":194,"lang":200,"path":194,"alternates":1142,"default_full_slug":194,"translated_slugs":194},"Payment Methods","2023-02-08T18:30:30.817Z","2025-05-23T19:23:31.827Z","2025-05-23T19:23:31.839Z",33614,"ef18e20b-2ce2-4b8d-a761-2b928d9c62b2",{"_uid":1132,"icon":1133,"name":1125,"summary":1134,"category":1102,"component":1135},"932ca1a1-796c-47e0-acf8-352bf7132553","fa-credit-card","Easily connect to 100+ payment gateways and alternate payment methods.","help_payment_methods","payment-methods","help\u002Fcategories\u002Fpayment-methods",10,[],"24d41da1-50ea-4d24-b21d-eb1d0fa39d09","2023-02-08T18:37:13.850Z",[],{},1787349064744]